Security Guard (Graveyard Shift)

WINDSOR CAPITAL GROUP•Asheville, NC

5d•$20 - $20•Onsite

About The Position

Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to such success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Security Guard! The Renaissance Asheville is a 278 room hotel located in the heart of downtown Asheville, with plenty of greenscapes and sweeping views of the Smoky Mountains. The Blue Ridge Mountains are the perfect backdrop to explore North Carolina's best kept secret. We welcome guests to discover the unexpected as they journey through our neighborhood. Why do we need you? To provide security for the hotel’s property and guests through vigilance and attention to detail, prompt and thorough reporting, and appropriate contacts with police authorities.

Requirements

Understand the tact, courtesy, and legal requirements of the work you are doing.
Work with a variety of situations.
Solve problems using facts and personal judgment.
React quickly in emergency situations and make decisions that may involve a great amount of money or the safety of others.
Minimum 1-year prior experience in a similar position of dealing with the public.
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness, and work with a minimum of supervision.

Nice To Haves

Cardiopulmonary resuscitation (CPR) certification, preferred.

Responsibilities

Responsible for guest and property security.
Responsible for monitoring property lobby, office area, hallways, stairways, public restrooms, parking lots, lawn, guest rooms and other assigned areas.
Responsible for entering and maintaining proper entries in the security log.
Responsible for reporting incidents to police authorities within specific guidelines set by the Hotel, or when emergency situations so dictate.
Responsible for guest relations when called upon to assist a guest who may request assistance, directions or register a complaint. Also responsible for offering to help any guest who appears lost, overburdened, or in a difficult situation.
Responsible for escorting guests and employees to their automobile when requested.
Required to be always in uniform when working on the property, including wearing a name identification badge.
Responsible for being aware of activities outside, but on hotel property, related to the bar area such as guest congregation in the parking lot, parking problems, or interpersonal incidents which must be reported and documented (disturbances, injuries, etc.).
Responsible for assisting bartenders and servers with customers who become unruly, intoxicated, or otherwise ill-suited to remaining guests.
Responsible for achieving and maintaining a positive relationship with locally assigned police department officers.
Monitor surveillance cameras.
Maintain confidentiality of all security and hotel reports/documents.
Responsible for achieving and maintaining knowledge of first aid procedures.

Benefits

Medical, Dental, Vision, Life and Disability Insurance: If eligible, enjoy access to quality healthcare plans to stay healthy and protected.
Flexible Spending Account (FSA): Pre-tax savings for healthcare and dependent care expenses.
401(k) & Roth 401(k) Plans: Plan for your future with employer-supported retirement options.
Employee Assistance Program (EAP): Confidential support services for personal and professional well-being.
Career Growth Opportunities: We promote from within and invest in your long-term success.
Paid Time Off (PTO): Take time to relax, recharge, and explore life outside of work.
Paid Sick Leave: Supportive sick time policy to care for your health when you need it.
Exclusive Employee Hotel Discounts: Take advantage of special rates for hotels in our brand portfolio—just for our team members and their family & friends.
Enjoy complimentary On-Shift Meals (participating hotels): Enjoy a free, delicious meal provided by the hotel during each scheduled shift.
Recognition & Rewards Program: Our team members are regularly acknowledged through performance awards, milestone celebrations, and incentive programs that recognize excellence and dedication.