Security Guard (40 hours per week)
About The Position
FVRLibraries is seeking a full-time (40 hours/week) Security Guard. This position will be predominantly assigned to our Vancouver and Cascade Park Community Libraries but may also cover other locations as needed. This is a great opportunity for anyone who wants to make a positive impact on our community by ensuring the library is a welcoming and safe space for all visitors and employees. The library prioritizes safety of our patrons and staff. This position uses an empathy-based approach, leveraging relationships with our patrons to maintain a welcoming and safe environment for the diverse population we serve. Although there are occasions when patrons are excluded from the library, we do not use force or physically remove patrons. We believe in using proactive de-escalation techniques and referring patrons to community resources before calling local authorities to trespass library visitors. The ideal candidate will enjoy promoting a positive environment in a busy and diverse building.
Requirements
- Responding to Others with Compassion And Empathy
- Active Listening Skills
- Building Rapport Or Trust With Others
- Critical Thinking And Observation Skills
- Verbal, Written and Non-Verbal Communication Skills
- Sound Judgement
- Teamwork
- Effective Use of De-escalation Techniques
- A high school diploma or GED.
- 1-3 years of related experience, with customer service experience.
- Possession of CPR/First Aid/AED training, or ability to obtain within first 3 months.
Responsibilities
- Maintaining a welcoming and safe environment for all internal and external customers.
- Fostering positive relationships with local social service and public safety institutions, such as outreach staff of services for the homeless and neighborhood police officers.
- Monitoring the library facility and grounds to identify and prevent safety concerns and proactively and professionally respond to violations of the Library Rules of Conduct.
- Responding to concerns from both staff and patrons in an efficient manner and documenting safety and security incidents.
- Collaborating with other security guards and branch employees.
- Keeping current with de-escalation techniques, first-aid, and library policies and procedures.
Benefits
- Part-time positions and full-time positions offer medical and dental insurance benefits, life insurance and accidental death and dismemberment, long term disability benefits, and Washington State PERS retirement.
- Employees have the ability to enroll in additional, voluntary life insurance, income protection plans, flexible spending accounts and health savings accounts.
- Employees are provided 13 paid holidays throughout the year.
- The initial vacation leave accrual is 11 hours per month for full time and 6.6 hours per month for part time; this increases over time based on years of employment.
- Sick leave accrual is 8 hours per month for full time and 4.8 for part time per month.
- We also offer other types of paid time off for situations such as jury duty, bereavement leave, inclement weather and more.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
