Security Guard

Fay Hospitality Catskills LLC•Callicoon, NY

18d•$16 - $21•Onsite

About The Position

The Security Guard serves as a crucial member of our safety and security team, responsible for protecting property, assets, guests, and employees through vigilant monitoring and professional response to security concerns. This position requires a detail-oriented professional who maintains a strong security presence while delivering exceptional customer service in accordance with our high hospitality standards.

Requirements

High school diploma or equivalent
Valid New York State Security Guard License
Current CPR and First Aid certification
Clean criminal background check
Valid driver's license with clean driving record
Minimum of 1 year security or related experience
Strong verbal and written communication skills
Proficiency with basic computer systems and security software

Nice To Haves

Associate's degree in Criminal Justice or related field
Prior hospitality or resort security experience
Military or law enforcement background
Additional security certifications
Experience with modern security systems and surveillance equipment

Responsibilities

Conduct regular patrols of the property, including buildings, parking areas, and grounds
Monitor security systems and surveillance equipment
Maintain detailed logs of all security activities, incidents, and observations
Control access to the property through guest verification and visitor management
Respond promptly to security alerts and emergency situations
Coordinate with local law enforcement and emergency services when necessary
Present a professional, approachable security presence that aligns with our hospitality standards
Assist guests with security-related concerns and inquiries
Provide directions and general property information to guests
Handle sensitive situations with discretion and professionalism
Maintain positive interactions while enforcing property policies
Identify and report potential safety hazards or security vulnerabilities
Ensure proper implementation of emergency response procedures
Assist in evacuations and other emergency situations as needed
Monitor and enforce fire safety and other safety protocols
Maintain familiarity with property layout and emergency equipment locations
Complete detailed incident reports and security logs
Document all security rounds and notable observations
Maintain security equipment and supplies inventory
Participate in regular security training and briefings
Communicate effectively with other departments regarding security matters