Security Guard

Chetola Resort • Blowing Rock, NC

10d • Onsite

About The Position

Chetola Resort is seeking a professional and reliable Security Guard to ensure the safety, security, and comfort of our guests, employees, and property during daytime operations. This role plays a vital part in upholding our resort’s reputation as a safe, welcoming, and well-managed environment for all who visit and work here.

As a visible presence throughout the property during active guest hours, you help create a sense of security while also delivering warm, service-oriented hospitality. You may be one of the first team members guests encounter as they arrive, explore the grounds, or seek assistance. Whether offering a friendly greeting, providing directions, monitoring activity across the resort, or assisting with guest and team member needs, you help ensure that every individual on property feels safe, supported, and well cared for throughout their experience at Chetola.

This role requires active movement throughout the resort and the ability to patrol both indoor and outdoor areas of the property.

Requirements

• Prior experience in customer service, hospitality, or security preferred
• Strong communication and conflict-resolution skills
• Must be able to walk, stand, and patrol the property for extended periods during a shift
• Must be able to navigate stairs, hills, and uneven outdoor terrain across the resort
• Must be able to move quickly between areas of the property and respond to incidents when needed
• Must be able to drive a vehicle on property when required for patrols or response
• Availability to work weekends and holidays

Responsibilities

• Serve as a visible and welcoming presence for guests throughout the resort property
• Greet guests warmly as they arrive or move through the grounds and provide directions or assistance when needed
• Respond to guest concerns or requests with professionalism and discretion
• Maintain a calm, approachable presence that reassures guests and team members alike
• Move throughout the property during your shift to remain accessible to guests and staff
• Conduct routine patrols of resort grounds, buildings, parking areas, and common spaces to maintain a safe environment
• Walk security patrol routes throughout the property, including navigating stairs, hills, pathways, parking areas, and uneven outdoor terrain
• Monitor entrances, exits, and restricted areas to maintain security and safety
• Perform regular safety checks of doors, windows, and public spaces across the resort
• Drive between areas of the property when necessary to monitor activity or respond to situations
• Respond promptly to alarms, disturbances, guest concerns, or unusual activity occurring anywhere on the resort grounds
• Document guest interactions, incidents, and patrol observations in clear and detailed reports
• Communicate effectively with management and emergency services when required
• Assist with emergency response procedures, including evacuations, medical calls, and safety incidents
• Enforce resort policies in a respectful and guest-centered manner
• Remain mobile and able to respond quickly to situations across different areas of the property

Benefits

• Competitive hourly wage
• Benefits offered for eligible employees who work more than 30 hours per week, including health, dental, vision, supplemental benefits, PTO, and on-property perks
• Chetola Resort is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees