Security Guard

The Security Guard at Sunset Tower Hotel plays a crucial role in maintaining the safety and security of employees, guests, and property within assigned areas. This position involves a variety of responsibilities, including patrolling the premises, responding to incidents, and ensuring compliance with company policies. The Security Guard is stationed primarily in the lobby, especially during peak times when large groups arrive or depart, providing guests with a sense of security and reassurance. The role requires constant vigilance, as the guard patrols various parts of the property, checking doors and stairwells to ensure they are secure and free from potential dangers. Outdoor areas, room hallways, and activity zones such as the pool are also included in the patrol routes. In addition to patrolling, the Security Guard must maintain effective communication with other staff members through property radios or walkie-talkies. The guard is expected to respond promptly to complaints and calls for assistance, whether it involves calming guests or managing potentially dangerous situations until local authorities arrive. Surveillance duties may also be part of the role, which includes monitoring security cameras and alarm systems to ensure the safety of the hotel environment. The Security Guard may be required to escort unruly patrons off the property and ensure that loiterers who are not registered guests are removed. Flexibility is essential in this position due to the hotel's 24/7 operational nature, requiring the guard to work set shifts and cover alternate shifts as needed. After each shift, the guard must complete a report detailing all activities encountered during their duty, including adherence to the schedule, evacuation procedures, and emergency protocols. This role demands a high level of professionalism, attention to detail, and the ability to remain calm under pressure, ensuring a safe and secure environment for all.