Security/Receptionist

Grand St Settlement Inc.•New York, NY

5d•$40,000 - $45,000•Onsite

About The Position

As the first point of contact for all visitors to 175 Delancey Street/80 Pitt, the Security Guard / Receptionist provides a welcoming environment and a strong sense of safety for the community. The Security Guard / Receptionist is responsible for visitor management, handling in-person and phone inquiries, and receiving and distributing packages on a daily basis. Additionally, the Security Guard / Receptionist will act as the liaison to NYPD and NYFD and to all internal stakeholders on matters related to safety, security, and emergency management.

Requirements

Must have a High School Diploma or equivalent
Security Guard license required
Previous youth-based/school/community center security experience
Good conflict mediation and public relations skills
Excellent written and verbal communication skills
Must be a self-starter with the ability to work independently and with minimal guidance
Previous experience working with a diverse population
The ideal candidate must be personable, energetic, and enthusiastic
Candidates must successfully complete the following: NYSDOH Fingerprinting Screening; New York State Clearance Review Background Check; three (3) Reference Checks; Physical with updated TB Test (Fees may apply)
Candidate must be able to sit or stand for long periods, climb stairs, and lift or move up 50 lbs.

Nice To Haves

Valid CPR/AED Pro-certification through a recognized accrediting body preferred
Familiarity with the latest visitor management software and security-related technology is a plus
Must be able to obtain Certificates of Fitness as needed

Responsibilities

Greet visitors/employees warmly and professionally upon entering, address their inquiries and direct them to the appropriate locations
Logs medical or safety-related incidents
Manage and mediate all conflicts
Responds to all emergencies (i.e. medical, unsafe areas, trespassing, altercations, etc.)
Controls the flow of traffic so that only scheduled participants are allowed in the building or into appropriate program areas
Maintain positive relationships with key stakeholders, program participants, families, community members and program staff
Keep the lobby clear of unauthorized persons, including loitering children, adults, or adolescents
Aware of the daily agenda and schedule of the building
Manage registration forms and process identification cards for program participants (as needed)
Monitor, access, and review security footage as needed
Other duties as assigned