Security Guard - Overnight Retail Patrol
About The Position
As a Security Guard - Overnight Retail Patrol in Boston, MA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Patrol Officer at a busy retail location, you will monitor and patrol assigned areas, complete routine rounds, stay highly visible to help to deter security-related incidents, and respond to concerns with calm, clear communication. You will support store teams and guests with a customer-first approach while documenting activity and reporting issues. Join Allied Universal, where we are agile, reliable, innovative, and driven by teamwork and integrity.
Requirements
- Customer Service Experience is preferred.
- Access Control/Badge Experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Customer Service Experience is preferred.
- Access Control/Badge Experience is preferred.
Responsibilities
- Provide customer service to customers and staff by following Allied Universal security-related procedures, location-specific policies, and when appropriate, emergency response activities.
- Conduct regular and random patrols throughout the retail location, including sales floors, corridors, entrances and exits, loading areas, and perimeter areas as assigned; working environments and conditions may vary by location.
- Respond to incidents and critical situations in a calm, problem-solving manner, including disturbances, medical incidents, suspicious activity, and/or property damage, and request assistance from management and/or emergency services when needed.
- Monitor entrances, exits, and high-traffic areas to help to deter theft and/or disruptive behavior, assist with crowd flow during peak periods, and support store operations with customer directions and information.
- Complete detailed reports and required documentation for incidents, patrol activities, and observations, and communicate key information to site leadership and Allied Universal supervision.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
