Security Guard (On-Call)
About The Position
For three decades, Yerba Buena Center for the Arts has served as a dynamic hub for contemporary art in San Francisco's downtown community, showcasing innovative and thought-provoking contemporary art across various disciplines, including visual arts, performing arts, film and more. YBCA brings together artists, audiences, and perspectives under one roof. We believe it’s this synergy that makes the city what it is today and will be for years to come–a hotbed for new and emerging creativity—a place where the diversity of the Bay Area comes to life and its artists, people, and ideas thrive. YBCA aims to be a catalyst for conversations around critical social and cultural questions, using art as a medium to engage audiences in meaningful dialogues. To do this, YBCA is committed to supporting artists who push boundaries and challenge conventions, encouraging experimentation and innovation in the arts. The Security Guard works as a part of the YBCA Security + Facilities team to ensure the safety and security for all staff, patrons and visitors of YBCA. This position reports directly to and works closely with the Security Manager in addressing the day-to-day and special events security operations of all YBCA facilities.
Requirements
- A current CA Guard Card is required.
- Must be 21 or older with a High School degree or equivalent.
- Minimum 2 year experience in building security or a related field.
- Good oral and written English communication skills.
- Must be able to write routine, comprehensive reports.
- Must have critical thinking and active listening skills.
- Strong judgment and decision making skills.
- Ability to react well under pressure and to use reason, even when dealing with emotional topics, and to manage difficult or high-pressured situations.
- Able to work effectively with all staff, clients and the public, presenting a positive image of the organization.
- Thrives in a highly collaborative environment that values diversity, equity, inclusion, and access, and works effectively with people of varied backgrounds, experiences, points of view, and aspirations.
- Must be reliable, enthusiastic, flexible and possess a sense of humor.
- Physically able to patrol building facilities.
- As a condition of employment, the candidate must successfully complete a criminal background check in accordance with all federal, state, and local laws.
Nice To Haves
- Bilingual skills are ideal.
- Current Training in First Aid, CPR, self-defense and other safety-related issues desired.
Responsibilities
- Monitor the entering and exiting of the facilities by YBCA staff and visitors.
- Routinely patrol premises to detect signs of intrusion and ensure security of doors, windows, gates, etc.
- Maintain security of exhibitions and all other YBCA property.
- Respond to alarms, emergencies, threats which may include the evacuation of the facility.
- Attend required safety and emergency trainings.
- Write Daily Activity Reports and/or End of Day shift reports.
- Prepare clear and detailed incident reports in the event of damage to property or injury to patrons or employees.
- Monitor unauthorized persons or unusual occurrences utilizing cctv system.
- Monitor both loading docks and provide traffic control for trucks while maintaining pedestrian safety.
- Assist janitorial staff with pulling in and out trash receptacles from the dock area throughout the week.
- Answer telephone calls, take messages and provide information from the Control Booth.
- Maintain a high level of customer service towards visitors and employees.
- Must be knowledgeable in de-escalation practices and techniques. Additional training is provided on site to staff.
- Maintain a flexible schedule and be able to work evenings, weekends or holidays for special events.
- Adhere to all YBCA policies, procedures and work rules, including policies on access and safety.
- Comply with all post orders and requirements.
- All other duties as assigned.
Benefits
- Benefits include PTO & ability to participate in the 403(b) Retirement Plan and potential access to SF City Option programs.
- Free/members admission price, discounts in the shop, and discounts on ticketed events at participating North American Reciprocal Museum institutions with your YBCA badge.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
