Security guard dispatch

Fond du Lac Band of Lake Superior Chippewa•Duluth, MN

1d•Onsite

About The Position

The Security Guard Dispatch position at Fond-du-Luth Casino involves examining and patrolling assigned areas to prevent crime, protect company assets and property, and ensure the safety of the public and employees. Key responsibilities include preparing incident reports, dispatching security personnel using phone and radio communications, maintaining peace and order at entrances, and monitoring for fires and other safety hazards. The role also requires evaluating emergency evacuation measures, administering first aid, and reporting various incidents such as disorderly patrons, accidents, employee theft, and irregularities. This position is responsible for notifying local law enforcement and medical agencies during emergencies. Additional duties include providing general patrol of the casino's interior and exterior, preventing unauthorized alcoholic beverages on premises, protecting money areas and executive offices, identifying employees in restricted areas, providing escort services, maintaining crowd control, and monitoring special activities. The employee must maintain confidentiality of financial and employee records, demonstrate professionalism, and represent the Fond du Lac Band of Lake Superior Chippewa positively.

Requirements

No Driver’s License required.
Knowledge of computer applications to include word processing, data bases and/ or data entry, spreadsheets and Microsoft Outlook.
Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
Appropriate work attire is required.
Ability to obtain a gaming identification badge to work in and around Casino property and facilities.
Ability to communicate effectively orally and in writing.
Ability to work independently and establish priorities.
Attention to detail and accuracy.
Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
Subject to pre-employment and annual background checks.
Ability to withstand prolonged standing, stretching, bending and kneeling without restriction.
Must be able to lift at least 20 lbs. and push, pull or drag up to 50 lbs.

Nice To Haves

Ability to work with the public.
Ability to communicate and supervise areas and groups of people and to act responsibly in an emergency situation.
Training in emergency first aid.
Previous experience as a Security Officer.

Responsibilities

Examines and becomes familiar with every part of assigned areas and reports all obstructions or issues that endanger the safety of the public and employees at the Fond du Luth Casino.
Patrols assigned area to prevent crime; protect company assets and property; report any disturbances, violations of law; suspicious activity or persons, and assist the public.
Prepares necessary reports relating to all incidents encountered in a manner acceptable for outside distribution.
Dispatches security personnel to key areas of the Casino through phone and radio communications.
Maintains peace and order at all entrances.
Maintains a special awareness for fires and other safety hazards.
Evaluates emergency measures for evacuation of assigned areas.
Administers first aid as necessary.
Reports any disorderly patrons.
Reports all accidents, incidents and unsafe conditions to supervisor.
Reports employee theft, unusual behavior or irregularities.
Knowledge of computer applications to include word processing, data bases and/ or data entry, spreadsheets and Microsoft Outlook is required.
Maintains security video surveillance, phone and radio communications.
Responsible for the notification of local law enforcement agencies and medical agencies during emergency situations at the Casino.
Submits all reports to Security Manager and ensures that Security Manager is aware and informed of all situations.
Provides general patrol of assigned area of the interior and the exterior property of the casino.
Prevents unauthorized admittance of alcoholic beverages on the premises of the casino.
Protects money areas and executive offices.
Properly identifies all employees entering money areas.
Provides escort services as needed.
Maintains crowd control.
Monitors special activities.
Maintains department uniform in a clean and professional manner.
Attends all mandatory department trainings.
Attends all required Title 31 and/or SAR trainings.
Ensures confidentiality of financial records and all records for employees, band members and/or clients.
Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
Maintains a clean and organized work area.
Assumes other responsibilities assigned by management as deemed necessary.