Security Guard / Customer Service Rep

Americas Auto Auction Boston Inc•Billerica, MA

5d•Onsite

About The Position

This position secures the lot at all times. The responsibility of This position is to maintain the security of the premises as well as to log all new vehicles and inspect to ensure the proper vehicles are being transported out. This position exhibits superior customer service at all times.

Requirements

High School Diploma or equivalent
Must be at least 18 years of age
Must possess a valid driver’s license
Should be highly organized, self motivated and self disciplined.
Highly customer service orientated.
Computer proficient.
Must be able to read, write and speak English fluently.

Nice To Haves

Previous security experience preferred

Responsibilities

Provide efficient and courteous service to all customers at all times.
Always exhibit ‘hands on’ and direct approach with customers.
Receive and logs all incoming vehicles.
Record the proper dealer's name on all incoming vehicles.
Checks and verifies stock number, VIN number, color and model of all vehicles prior to release.
Ensure appropriate signature and approval on all release documents.
Ensure all hoods and trunks are properly latched when vehicles exit.
Patrols the entire premises on a daily basis looking for anything out of the ordinary.
Inspection of gate and fence for damages.
Ensure the security fence is operational and set when facility is closed.
Ensure the facility is locked with the alarm set when departing premises.
Inspection of vehicles to assure they have not been tampered with.
Assist with auction day activities as needed.
Assist with the entrance to insure only dealers are in attendance on sale days.
Maintain a clean and orderly guard shack at all times.
Ensure the immediate reporting of any vehicle not returned after test drive.
Work well independently as well as a team player
Timely communication of issues that may be deemed as detrimental to the success of operations to Management.
Performs other duties as necessary