Security & Fire Alarm Systems Technician

Doyle Security Systems•Rochester, NY

2d•$25 - $37

About The Position

Join a certified Great Place to Work® [https://www.greatplacetowork.com/certified-company/1257839] 2025! At Doyle Security Systems, we offer competitive pay, robust benefits, and the chance to make a real impact in your community. Are you a seasoned security, access or CCTV technician? We are seeking a highly motivated and experienced individual to join our growing team as a Commercial Fire & Security Installation Technician. In this role, you will play a pivotal role in ensuring the safety and security of our clients' businesses through the installation, testing, and maintenance of security systems, access systems and camera systems. $25-$37/hour, based on experience

Requirements

3+ years of experience as a security installation technician
Valid driver's license with good driving record
Proficiency with low voltage install, maintenance, and repair of CCTV, intrusion, fire, access control, and intercom systems
Strong networking knowledge or IT background
Strong problem-solving skills and mechanical aptitude
Excellent communication and customer service skills
Ability to work independently and as part of a team
Ability to drive a company vehicle
Some flexibility regarding schedule and travel between Rochester, Buffalo, and Syracuse
Comfortable working in various environments
Adherence to all safety protocols
Detail-oriented, organized, and ethical
Commitment to Doyle’s values and customer-first mission

Nice To Haves

OSHA 10 certification a plus

Responsibilities

Install and configure a variety of systems including electronic security, fire alarms, access control, CCTV, intrusion, and network-based intercom systems
Service and troubleshoot systems to resolve performance issues and ensure adherence to all codes and regulations
Conduct routine inspections and preventive maintenance
Educate customers on system functionality, features, and service needs
Provide exceptional customer care by answering questions, addressing concerns, and offering helpful solutions
Maintain accurate documentation of all work performed
Uphold high standards of safety, workmanship, and customer care

Benefits

Company vehicle and gas card
Paid training, including support for obtaining industry-recognized certifications
Bonus pay
Medical, Dental, & Vision Insurance
Health Savings Account (HSA) & Flexible Spending Account (FSA) options
Paid time off & company holidays
Parental leave
401(k) with match
Life insurance
Tuition reimbursement
Employee discount & referral bonus
Recognition & advancement opportunities
Cell phone reimbursement
Employee assistance program