Security / Door Host / Guest Services - House of Blues Houston

Hob Entertainment • Houston, TX

127d

About The Position

The Security / Door Host / Guest Services position at House of Blues Houston is responsible for maintaining the safety and security of all staff, artists, vendors, and guests. The role involves creating and maintaining a positive and uplifting experience for diverse groups of individuals.

Requirements

• Ability to work late hours.
• Flexible schedule.
• 3 years work experience interacting with people in a positive environment.
• Read, write and speak English fluently.
• Must be able to lift or move up to 25 lbs using proper lifting techniques.
• Tolerance of all cultures, music and art forms.

Nice To Haves

• Bi-lingual.
• Cash handling experience.
• Experience recognizing valid ID's.
• Experience in a live music environment.
• Self defense training.
• Experience using metal detection equipment.
• EMT or other medical background.

Responsibilities

• Ensure guest safety through proactive personal interaction and removing hazards in the area of responsibility.
• Prevent and resolve altercations among guests.
• Lead guests and other employees in emergency evacuation procedures and provide assistance.
• Maintain control by circulating through your work area throughout the shift.
• Check identification of any guest who appears to be under 30 years of age who is drinking alcoholic beverages inside the venue.
• Ensure that no weapons or harmful items enter the venue by inspecting every guest with a metal detector or pat-down search.
• Enforce House policy regarding photos/videos/recording devices.
• Safeguard against theft and property damage.
• Communicate clearly using radios, hand signals, and flashlights.
• Remain in constant contact throughout the shift.
• Set up area before opening (stanchions, table configuring, etc.).
• Keep interior and exterior of the venue clear and safe, cleaning spills and removing food, trash or other obstacles, before, during and after the shift.
• Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift.

What This Job Offers

• Job Type: Part-time