Security Dispatcher - Casual
About The Position
Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career. Key Position Details: North Region Casual Role 12-hour day/evening/night shifts occasional weekends
Nice To Haves
- Associate's or Vocational degree in general studies
- 0 to 2 years working in dispatch or call center, Security Operations Center, or related function
- May be required to travel between sites
Responsibilities
- Manages requests for security and emergency services.
- Monitors and answers phones, radios, intercoms, and other communication tools.
- Prioritizes calls for service based on urgency and criticality and initiates appropriate action.
- Gathers detailed information from caller.
- Records all officer activities via case/incident management systems.
- Sends urgent communications using tools such as mass notification system, electronic and overhead paging systems.
- Monitors the safety and security of the physical environment.
- Uses systems to support a safe and secure environment to include access control, panic/duress, infant protection, security video, weather radios and utility/fire alarm systems.
- Receives and processes badge access change requests.
- Performs preventative maintenance checks, identifies discrepancies and escalates per procedure and process.
- Other duties as assigned.
Benefits
- Medical/Dental
- PTO/Time Away
- Retirement Savings Plans
- Life Insurance
- Short-term/Long-term Disability
- Paid Caregiver Leave
- Voluntary Benefits (vision, legal, critical illness)
- Tuition Reimbursement or Continuing Medical Education as applicable
- Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
- Allina Health is a 501(c)(3) eligible employer
- Benefit eligibility/offerings are determined by FTE and if you are represented by a union.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Industry
Religious, Grantmaking, Civic, Professional, and Similar Organizations
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
