Security Dispatcher

SSM Health

74d

About The Position

Provides support to the Security department through monitoring requests for assistance, alarm and notifications and taking appropriate action.

Requirements

• High School diploma/GED or 10 years of work experience.
• No experience required.

Responsibilities

• Processes incoming and outgoing radio assignments, obtains pertinent information from the reporting party prioritizes the required department response, and dispatches Security personnel.
• Coordinates with other departments to obtain information, obtain and send assistance and/or provide essential information to support operations.
• Monitors and operates security handheld radio, emergency phones, access control, video management, and alarm systems/panels and answer telephone calls, obtain essential details, and provide call details to allow appropriate response by security department personnel.
• Monitors security personnel response and provide additional support and call law enforcement, emergency medical services (EMS), and/or fire department when required.
• Maintains lost and found, valuables, and conduct audits periodically.
• Documents radio calls and dispatch actions, and completes security reports in accordance with departmental procedures and guidelines.
• Utilizes mass notification platforms to send out ministry communications and receive and announce weather, medical, and other clinical and security safety response codes.
• Performs other duties as assigned.

Benefits

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees