Security Dispatcher - 911 Emergency Experience Required

Allied Universal • IL

101d • $30

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility. The Hospital Security Operation Center Dispatcher will answer telephones and dispatch hospital security personnel accordingly, observe for signs of crime or disorder, monitor video recording devices, and provide information quickly and accurately to the appropriate individuals. The Dispatcher is also responsible for documenting incidents in detailed reports and assisting with the functions of physical and personal security and safety measures of staff, members, and visitors at the healthcare facility.

Requirements

• Minimum of 5 years of experience in security dispatch or 911 emergency operations
• Demonstrated expertise in Security Operations Center (SOC) protocols
• Must be 21+ years of age
• Experience working with law enforcement, alarm monitoring/testing, and dispatching security assets

Responsibilities

• Answer telephones, acknowledge alarm signals, monitor video recording devices as assigned throughout the service area and accurately providing pertinent information to the Security SOC Supervisor
• Document incidents (including names, actions, and times) on the 'Daily Activity Report'
• Respond to the security needs of their assigned healthcare facility, its agents or contractors and personnel

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Life insurance
• 401k
• Employee assistance programs
• Company discounts

What This Job Offers

• Number of Employees: 5,001-10,000 employees