Security Dispatch

Hyatt-posted 9 months ago

Full-time • Entry Level

Oceanside, CA

Accommodation

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The Security Dispatcher is responsible for maintaining dispatch logs, keeping accurate records of guest requests, accidents, incidents, and response time and safety concerns. The dispatcher will also direct officers to locations needing assistance and field all emergency calls for the resort.

Accurately maintain the Daily Activity log
Coordinate all emergency dispatching, on-site and through municipal services
Monitor the Fire Alarm System
Monitor incoming calls
Conduct routine patrol checks around properties
Control and document the issuance of keys and radios
Control entry and exit of the resort service entrance
Monitor the CCTV cameras
Log in and out visitors of the property
Log in and out guest/associate packages
Proper execution of the lost and found program
Pass on all information to the on-going Dispatch Officer

High school diploma or equivalent
Strong communication skills
Listening skills to gather and relay information
Multi-tasking abilities to handle multiple tasks simultaneously
Problem-solving skills to make decisions under pressure
Computer proficiency, including Microsoft Office and dispatch software
Knowledge of basic security procedures and protocols
Good customer service skills
Ability to remain calm under pressure
Flexibility to work irregular hours, including evenings, weekends, and holidays

Pay: $21.25 per hour
Medical, Dental, Vision Plans
Paid Time Off - Vacation, Sick
401(k) with company discretionary match
Employee Assistance Program - free counseling sessions annually for you and your household members
Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more
Employee Dining Discounts
Complimentary Employee Meal
Educational Reimbursement Opportunities
Free Parking
12 Complimentary Room Nights at any Hyatt
Hyatt Family/Friend Room Discounts
Referral Bonuses

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