Security Dispatch

Soboba Casino • San Jacinto, CA

15d • Onsite

About The Position

The Security Dispatcher is responsible for organizing and dispatching security personnel and other casino personnel as necessary for routine and emergency services as needed.

Requirements

• Must be 21 years of age, or older.
• High School diploma or equivalent, required.
• Minimum typing speed of 35 WPM required.
• Two (2) years of customer service, or one (1) year of customer service, plus one (1) year of PTZ security camera, or dispatch related experience.
• Ability to remain calm in a stressful environment and challenging circumstances.
• Ability to work a flexible schedule including days, evenings, weekends, and holidays.
• Excellent verbal and written communication skills in order to promote a positive and professional image.
• Familiarity with Microsoft Office products.
• Must be able to provide evidence of eligibility to work in the United States of America.
• Ability to obtain and maintain a valid Soboba Tribal Gaming Commission License.
• Required to submit to and obtain negative results on all drug and/or alcohol testing.
• Valid CA Driver’s License with clean driving record (less than 3 points).

Responsibilities

• Provide the highest quality customer service to all guests, employees, departments and vendors.
• Perform multi-tasking duties while answering and routing telephone and radio calls.
• Perform routine clerical functions Work independently.
• Post duty assignments and other information on dispatch board.
• Maintain confidentiality of all Security, Soboba Casino and Soboba Tribal business.
• Compile and record data.
• Use a computer to enter or update data.
• Use computer aided dispatching system.
• Constantly communicate via telephone and radio.
• Report writing, documentation of information in security reports.
• Must be physically present to work a regular, reliable, and predictable work schedule in accordance with business demands, and maintain a consistent and regular attendance record.
• Working alongside less experienced Security Dispatcher team members to assist and train them in proper task completion.
• Perform special projects and other responsibilities, tasks, or duties as requested.

Benefits

• 401k Plan
• Basic Life Insurance (employer paid) with the option to purchase Supplemental Life Insurance
• Medical available to employees at a significantly reduced cost. Dental & Vision paid for the employee.
• Employee Assistance Program
• Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs)
• Paid Time Off
• Reward and Recognition Program (Quarterly, and Annually)
• Team member Incentives
• Discounted Team member meal

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED