Security Customer Assurance Specialist

Datavant•Galway, NY

7d•Hybrid

About The Position

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. As a lead within the larger Information Security Governance, Risk, and Compliance (GRC) organization, you will join our Customer Security Assurance program. In this role you will be the voice of security with our customers and be responsible for building the long term plan that builds the trust needed to accomplish Datavant's vision of connecting the world's healthcare data. If you appreciate that security is not just a cost-center, but a competitive advantage, this role will enable you to lead us building trust and growing our business by leveraging our strong security program. We will be the best in industry at security, and you will help us bring this to life!

Requirements

4+ years experience in security, audits, customer assurance, control assessments, or risk assessments based on security and privacy frameworks, such as SOC 2, ISO 27001, HIPAA, PCI, HITRUST, NIST 800-53, FedRAMP, etc.
Experience in performing technical assessments and documentation around key controls and security processes, as well as auditing IT processes, including working knowledge of key controls across a number of industry best practices
Excellent analytical, problem-solving, and project management skills
Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams, stakeholders, and customers
Detail-oriented and able to handle multiple priorities in a fast-paced environment
Ability to operate effectively in ambiguity

Nice To Haves

One or more industry-recognized security, cloud, or audit professional certifications (e.g., CISA, CISM, CISSP, CCSP, etc.)
IT security and audit experience in the healthcare industry
Knowledge of, or experience working with, cloud-services environment (e.g. AWS) and cloud security controls
Experience with Security Platforms or Portals (e.g. TrustCloud) a plus.

Responsibilities

Coordinate and manage responses to customer enquiries, including contributing to Request for Proposals (RFP), responding to customer security enquiries, diligence assessments, customer audits, etc.
Perform technical assessments and documentation around key controls and security processes, including working knowledge of key controls across a number of industry best practices
Liaise with customers, articulating control implementation, and describing considerations for applying security and compliance concepts to a technical environment. Simplify security compliance requirements into clear technical control specifications and policies.
Field and address requests for team support in collaboration with internal and external stakeholders.
Communicate effectively and regularly with internal teams and customers
Continuously build and refine knowledge base information, whitepapers, frequently asked questions, control narratives, etc. and contribute to ongoing development and improvement.
Understand the impact of security in our go-to-market pipeline, report on trends and help us improve how we invest in security.
Stay apprised on industry standards and regulations for security and compliance

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