Security Control Center Coordinator - Part Time

AAA-The Auto Club Group

85d • $23 - $25

About The Position

This is a part-time role for our overnight shift (11pm-7am). Potential to work every other weekend and some holidays. The Security Control Center Coordinator will coordinate Control Center operations including but not limited to the CCTV system, security alarm system, radio dispatch, access control system, closed circuit television system, alarm monitoring systems and security information management system. The role involves operating and monitoring the system, fire alarm system, card access system, public address system, and telephones. Responsibilities include making public address broadcasts as required, overseeing the administration of security systems, coordinating preventative maintenance, and ensuring the training and certification of Control Center operators. The Coordinator will also handle daily Control Center operator functions and clerical duties as assigned by security management staff.

Requirements

• Extensive experience as a Police, Fire, Security/Police Department Dispatcher or Control Center Operator.
• Demonstrated operational knowledge of access control systems, video identification badge systems, fire and burglar alarm systems, and closed circuit television system.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to evaluate situations and make sound decisions based on available information.
• Ability to respond quickly and effectively under stressful situations.
• Advanced operational knowledge of Microsoft Office software including Excel, Word, Access, and Outlook.
• Advanced operational knowledge of IRIMS and other related database systems.
• Ability to perform physical activities required for essential job duties.
• Ability to interact well with the public and other departments.

Nice To Haves

• Associates degree in Law Enforcement or a related field.

Responsibilities

• Coordinates Control Center operations including CCTV, security alarm system, radio dispatch, and access control system.
• Operates and monitors the system, fire alarm system, card access system, public address system, and telephones.
• Makes public address broadcasts as required.
• Responsible for the overall administration of card access, CCTV, and branch alarm systems.
• Coordinates preventative maintenance, inspection, and repair of security equipment and systems.
• Ensures training and certification of Control Center operators.
• Handles daily Control Center operator functions and clerical duties as assigned.
• Monitors radio transmissions and controls radio traffic.
• Receives and processes incoming telephone calls regarding security and safety matters.
• Dispatches security personnel to reported incidents.
• Responsible for data entry and administration of the security information management system.
• Maintains activity log, report log, dispatch forms, and other records.
• Ensures confidentiality of security reports or investigations.
• Provides clerical support and other duties as assigned.

Benefits

• 401k Match
• Medical
• Dental
• Vision
• PTO
• Paid Holidays
• Tuition Reimbursement

What This Job Offers

• Job Type: Part-time
• Education Level: Associate degree
• Number of Employees: 101-250 employees