Security Associate

Hilton Grand Vacations - Williamsburg, VA

Full-time - Entry Level

Williamsburg, VA

11-50 employees

Administrative and Support Services

About the position

Great opportunity to join the amazing Greensprings Vacation Resort with 296 units, located near the Historic Area of Williamsburg, Virginia. Become part of our passionate 45 team member family, where we strive for excellence to ensure our owners and guests have a great vacation, while building hospitality skills with Hilton Grand Vacations. Currently seeking team members who are passionate about building lasting vacation memories for owners/guests visiting our resort properties! Are you someone who has a warm, friendly personality and is service orientated? Then apply today to our Security Associate position!

Responsibilities

• Ensure the safety and security of all resort owners/guests and Team Members through effective, proactive, and professional services.
• Perform periodic and random inspections of the building and grounds protecting property from theft, embezzlement, vandalism, fire, and accidents.
• Maintain inspection reports and records, advising management of deficiencies and remedial or disciplinary efforts needed to modify deficiencies.
• Investigate all security incidents, accidents, suspicious activities, safety, and fire hazards and prepare complete reports including statements from involved parties and witnesses.
• Provide outstanding guest/owner service at all times including answering inquiries, providing directions, delivering packages, and information for general problem-solving.
• Patrol the interior and perimeter of the resort to observe and identify potential security and safety risks or undesirable conditions.
• Perform basic first aid and CPR as needed.
• Carry out reasonable requests of management and assist co-workers with their job duties.

Requirements

• Ability to patrol the property for 8-9 hours at a time.
• Ability to greet and interact with guests in a friendly and effective manner.
• Full and open availability to work any shift including weekends and holidays.
• Previous computer experience and excellent verbal and written interpersonal skills to write incident reports.

Nice-to-haves

• Prior security experience in the hotel/hospitality industry.
• Military or law enforcement background.
• Current First Aid/CPR certifications.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401K plan
• Paid Time Off (PTO) program
• Extraordinary travel benefits