Security Assistant Account Manager

American Security Programs • Commerce, GA

399d • $55,000 - $55,000

About The Position

The Assistant Account Manager at Allied Universal is responsible for supporting the Account Manager in overseeing security operations at a designated location. This role involves supervising security personnel, ensuring compliance with post orders, conducting training, and maintaining effective communication with clients and staff. The position is integral to the successful execution of security contracts and requires a proactive approach to management and operations.

Requirements

• Minimum high school diploma or equivalent.
• Minimum three (3) to five (5) years of professional-level experience required, with prior experience in security, law enforcement, or military.
• Must possess a valid state Guard License or have applied for one prior to employment.
• Must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test.
• Driving positions require a valid Driver's License with a clean driving record and at least one year of driving experience.
• Energetic and focused personality with the ability to handle multiple assignments and manage deadlines.
• Strong customer service orientation with the ability to resolve client issues professionally.
• Ability to train and coach others, enforcing post orders and company policies consistently.
• Outstanding verbal and written communication skills, with the ability to interact at all organizational levels.

Nice To Haves

• College education or business classes.
• Experience in scheduling, operations, or other functions of the security industry.
• Ability to write effective and concise reports in neat handwriting.
• Working knowledge of Microsoft Office software and email.

Responsibilities

• Assist the Account Manager with all supervisory, training, and operations functions at the assigned post.
• Assign work tasks to Security Professionals and direct their work throughout the day.
• Supervise, motivate, coach, and train Security Professionals, evaluating their performance and making recommendations regarding assignments.
• Maintain and update the Post Order manual and ensure the post is properly maintained, cleaned, and organized.
• Conduct interviews and evaluate new employees, providing on-the-job training in coordination with Shift Supervisors.
• Oversee all reports, logs, and communications generated by the Security Department.
• Manage and supervise all sub-units within the Security Department, such as fire control room and command center.
• Respond to minor incidents and ensure appropriate action is taken, with reports completed and parties notified.
• Identify personnel problems and forward issues to the Account Manager or Field Supervisor as appropriate.
• Make recommendations for counseling and/or disciplinary action, executing such actions at the direction of the Account Manager.
• Respond to client or site emergencies, maintaining positive client/security relationships through frequent contact.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in the company's 401(k) or Supplemental Income Plan, subject to eligibility requirements.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation time offered at an accrual rate of 3.08 hours biweekly.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED