Security and Loss Prevention Specialist, NA

Amazon.com • Seffner, FL

181d

About The Position

Worldwide Operations Security (WWOS) is the global organization that supports field Security and Loss Prevention and is designed to support Amazon's Worldwide Operations, as well as affiliate and retail businesses. The Security and Loss Prevention Specialist (SLP Specialist) is a key hourly position within Amazon Operations. The SLP Specialist leads the effort to efficiently and effectively protect people, product and data (lives, physical property, equipment, inventory, data, & intellectual property) in a designated building. The SLP Specialist reports to the Security and Loss Prevention Cluster Manager responsible for their geographical area, and aids them in supporting the operational team, and cross functional teams throughout the organization.

Requirements

• High school or equivalent diploma
• 2+ years of blue badge Amazon experience OR 1+ years in security service OR loss prevention OR asset protection OR investigations OR law enforcement OR operations OR Loss Prevention Qualified Career Choice Graduate
• 1+ years of experience using Microsoft Office, including Excel, in a professional capacity
• Workplace incident mitigation or de-escalation and Business Continuity planning experience

Nice To Haves

• Experience making and influencing informed decisions by leveraging data and metrics
• Demonstrated ability to work independently in a fast-paced and multi-tasking environment
• Ability to effectively communicate, collaborate, network and influence across all business levels in a diverse workforce environment
• 1+ year of leadership or management and/or supply chain experience
• Investigative interviewing experience; Wicklander and Zulawski, Loss Prevention Qualified, Certified Protection Professional, Loss Prevention Certified, Certified Forensic Interviewer, Certified Threat Assessment Certification or other relevant certifications
• Experience in physical security systems maintenance/implementation and coordinating scope of work with security vendors

Responsibilities

• Conduct confidential investigations and prepare prompt written reports of theft, fraud, and critical incidents
• Contribute to the identification of vulnerabilities (e.g., loss, associate experience, process improvement, data protection, physical security infrastructure) and define appropriate mitigating actions while ensuring compliance with legal and ethical standards
• Serve as department liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies, and the department's performance
• Develop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partners
• Perform regular physical security audits and investigate policy violations, security-related incidents, and loss events
• Collect information by monitoring systems and tools, analyzing data reports, and conducting interviews
• Interact on a daily basis with external security service providers to ensure delivery of high-quality security services and a smooth customer experience
• Act as point of contact for multiple internal and external departments (e.g., legal, HR, security service providers, local law enforcement)
• Deliver loss prevention-related education and awareness programs to other teams and liaise with various stakeholders on policy and procedure across all management levels

What This Job Offers

• Job Type: Full-time
• Industry: General Merchandise Retailers
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees