Security Ambassador (SeaWorld San Diego)

SeaWorld•San Diego, CA

8d•$18•Onsite

About The Position

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team! What you get to do: As a Security Ambassador at SeaWorld San Diego, you will be assigned to the turnstile area of the park to conduct inspections of bags, backpacks, coolers, and other containers coming into the park. Our ambassadors enthusiastically represent SeaWorld by displaying a positive attitude, high level of energy and commitment to quality throughout all aspects of the job. You will also: Ensure excellent customer service by responding to customer requirements, expectations, and needs Be responsible for the safety and protection of guests, visitors, co-workers and their property while on company premises Help write reports for minor incidents (e.g., lost strollers and missing items) Conduct bag checks, looking for any items that are not allowed into SEA facilities Observe main gate areas for suspicious person(s) or activity Staff parking lot observation towers Staff various park entrances Help locate lost children Occasionally assists other locations and areas throughout the park as needed. Other duties as assigned

Requirements

High School diploma or equivalent
At least 18 years of age
Able to stand and/or walk for prolonged periods of time
Able to work in outside weather conditions
Able to positively interact with park guests, co-workers of all ages, different ethnic/cultural backgrounds and/or languages, and individuals with special needs
Excellent English written and verbal communication skills, and be able to generate written reports, effectively present information and respond to questions from the general public with excellent guest service skills

Nice To Haves

Ability to be scheduled up to 30 hours per week
Weekend and Evening Availability a plus

Responsibilities

Ensure excellent customer service by responding to customer requirements, expectations, and needs
Be responsible for the safety and protection of guests, visitors, co-workers and their property while on company premises
Help write reports for minor incidents (e.g., lost strollers and missing items)
Conduct bag checks, looking for any items that are not allowed into SEA facilities
Observe main gate areas for suspicious person(s) or activity
Staff parking lot observation towers
Staff various park entrances
Help locate lost children
Occasionally assists other locations and areas throughout the park as needed
Other duties as assigned