Security Ambassador
About The Position
SUMMARY: To welcome and provide information to guests and team members. Serve as an initial point of contact for arriving guests Act as a source of information and provide security and/or medical resources Maintain general security awareness of organizational assets, including personnel Perform repetitive duties and react to incidents, as necessary Detect safety and security problems and communicate with security officers React to incidents and make appropriate notifications Resolve conflict in a professional manner, as necessary Contribute to written reports, as required Exercise care when handling property assets to prevent loss or damage May be required to testify and provide statements for use in judicial and administrative proceedings
Requirements
- High School Diploma/GED or equivalent educational experience
- Strong verbal and interpersonal communication skills
- Strong problem solving and conflict resolution skills
- High attention to detail and accuracy
- Ability to remain outgoing and approachable
- High level organizational skills and ability to adapt quickly to changing priorities
- Ability to respond to customer inquiries while remaining pleasant and cheerful
- Ability to enthusiastically and professionally describe property-wide amenities
Nice To Haves
- Previous community involvement or networking experience; or Previous experience with hotel, retail or restaurant "front of house" guest service; or Previous experience in public safety, security or military
Responsibilities
- Serve as an initial point of contact for arriving guests
- Act as a source of information and provide security and/or medical resources
- Maintain general security awareness of organizational assets, including personnel
- Perform repetitive duties and react to incidents, as necessary
- Detect safety and security problems and communicate with security officers
- React to incidents and make appropriate notifications
- Resolve conflict in a professional manner, as necessary
- Contribute to written reports, as required
- Exercise care when handling property assets to prevent loss or damage
- May be required to testify and provide statements for use in judicial and administrative proceedings
Benefits
- affordable health coverage
- no cost on-site clinic
- 401(k) and match
- Length of Service Award
- Team Member of the Month (WAVE of Excellence) Program
- random free meals & ice cream
- Holiday food vouchers
- Team Member parties
- discounts on fuel at Dakota Station
- discounts throughout the property
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What This Job Offers
Career Level
Entry Level
Industry
Accommodation
Education Level
High school or GED
