Security Ambassador A

Kalispel Tribe CareersAirway Heights, WA
52dOnsite

About The Position

Summary of Functions: Patrols Casino and Casino premises to maintain order, enforce regulations, first respond to medical emergencies, and ensure observance of applicable laws by performing the following duties. Essential Duties and Responsibilities Responsible for the safety and security of employees, patrons, facilities, and grounds. Patrols lobbies, corridors, and public rooms, confers with management interviews guests and employees, and interrogates person to detect infringements and investigate disturbances, complaints, thefts, vandalisms, and accidents. Ensures that the facilities are safe and secure from fire, theft, burglary, assault, and other such causes that may threaten the safety and security of the business, property, employees, and patrons. Prevents admittance of alcoholic beverages on the premises of the businesses. Performs medical response as needed. Protects money room and administration offices. Properly identifies all employees entering the businesses. Warns or ejects troublemakers and cautions careless persons. Reports on all accidents and conditions requiring correction. Implement evacuation plans and routes if necessary. Maintains crowd control at entry points. Observes and monitors of customer and employee behavior. Must learn, comprehend, and comply with all Company policies and procedures, MICS, Gaming Regulations and Title 31 requirements. Available and willing to work any changes in hours deemed necessary for Business Levels. Responsible for maintaining a good attendance record. This job description does not list all duties of this position. You may be instructed by management to perform other duties as assigned

Requirements

  • Nine months related experience and/or training in security/law enforcement; or equivalent combination of education and experience.
  • Prerequisite: Demonstrated knowledge of casino environment.
  • Must possess excellent customer relations and customer service skills.
  • Skill in identifying and resolving problems under pressure conditions.
  • High school diploma or general education degree (GED)
  • Ability to obtain and maintain a Tribal Gaming License.
  • Washington or Idaho State Driver’s License (Must be in possession while operating a Tribal Vehicle).
  • Must be able to be insured by the company insurance carrier.
  • Must be at least 21 years of age.
  • Available and willing to work nights, weekends and holidays as required.
  • Hepatitis A & B vaccinations are required as a condition of employment.

Responsibilities

  • Responsible for the safety and security of employees, patrons, facilities, and grounds.
  • Patrols lobbies, corridors, and public rooms, confers with management interviews guests and employees, and interrogates person to detect infringements and investigate disturbances, complaints, thefts, vandalisms, and accidents.
  • Ensures that the facilities are safe and secure from fire, theft, burglary, assault, and other such causes that may threaten the safety and security of the business, property, employees, and patrons.
  • Prevents admittance of alcoholic beverages on the premises of the businesses.
  • Performs medical response as needed.
  • Protects money room and administration offices.
  • Properly identifies all employees entering the businesses.
  • Warns or ejects troublemakers and cautions careless persons.
  • Reports on all accidents and conditions requiring correction.
  • Implement evacuation plans and routes if necessary.
  • Maintains crowd control at entry points.
  • Observes and monitors of customer and employee behavior.
  • Must learn, comprehend, and comply with all Company policies and procedures, MICS, Gaming Regulations and Title 31 requirements.
  • Available and willing to work any changes in hours deemed necessary for Business Levels.
  • Responsible for maintaining a good attendance record.
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