Security Advisor III

Proficio
1h$130,000

About The Position

A Security Advisor III is a pivotal member of the Proficio Strategic Security Advisor (SSA) team, offering high-level post-sales support and serving as a mentor to less experienced advisors. This role demands a comprehensive understanding of Proficio Services and the ability to guide clients through sophisticated security landscapes while recommending and tailoring Proficio’s services to the client’s security program.

Requirements

  • Strong knowledge of network security infrastructure architecture and products (SIEM, Firewall, IDS/IPS, endpoint, etc.)
  • SIEM content development experience (ArcSight/Splunk preferred)
  • Exceptional communication skills suitable for technical and C-level executives
  • Ability to articulate technical issues and product line both internally and externally
  • Adaptable team player with strong critical thinking skills
  • Self-motivated, detail-oriented, independent, and strong self-study habits
  • Customer lifecycle management experience from inception through all lifecycle stages
  • Collaborative and team-oriented attitude
  • Takes initiative and approaches all tasks and projects proactively

Nice To Haves

  • Technical Cyber Security related certifications preferred (CISM, Security+, CISSP, etc)
  • Previous experience working for a managed services organization

Responsibilities

  • A Security Advisor III serves as a subject matter expert (SME) in at least one of Proficio Services such as Risk-Based Vulnerability Management, Splunk, MEDR, Active Defense, Sentinel, Elastic, CEM or ProBAS. Assisting with process, documentation, and escalated customer issues in their area of expertise.
  • Engage in advanced customer discussions, providing strategic consultation and architecting tailored security solutions.
  • Mentor junior Security Advisor staff, sharing insights and fostering their technical and customer facing growth.
  • Cultivate customer loyalty through a partnership approach, resolving complex issues, and offering strategic guidance.
  • Perform periodic strategic reviews to proactively address client security challenges and drive environment optimization.
  • Establish and deepen relationships with key business and IT stakeholders to align security strategies with clients’ business objectives.
  • Use technical acumen to enhance client engagement with Proficio’s services, advising on best practices and effective utilization.
  • Drive business development within client accounts by leveraging industry knowledge and analytical insights.
  • Communicate Proficio’s technical solutions and strategic advantages effectively to clients across various levels.
  • Conduct regular analysis for strategic planning and support, ensuring the continuous improvement of Proficio’s service delivery.

Benefits

  • Peer training and mentoring with upward mobility
  • Health, Dental and Vision plans available first of the month and other benefits available from day 1
  • Unlimited Flex Time Off
  • 401K plan
  • Gym reimbursement
  • Employee Assistance Program
  • Life and Voluntary Life Insurance programs
  • A culture that is flat enough for you to have a “seat at the table”, but layered enough to provide you with mentoring and support
  • A place to work where security is considered a “team sport” – we work together to identify and stop cyber attacks
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