Security Account Manager - 35424

Harvard • Jersey City, NJ

17d • $70,000 - $70,000

About The Position

Our Security Account Manager supports our goal of providing best in class security and life safety services. Our Security Manager is responsible for providing professional customer-focused security and life safety services for the people and the property they protect and our employees that they lead. The Security Manager is responsible for the day-to-day leadership and management of the account(s) they are assigned.

Requirements

• Active SORA License
• Minimum High School Diploma, GED or the equivalent
• Must have reliable means of transportation
• Strong interpersonal communication skills
• Write routine correspondence, including log entries, incident and reporting
• Ability to work in a fast paced, customer service environment
• Good time management skills and the ability to prioritize and problem solve
• Ability to work independently and in a team environment
• Excellent computer skills including Microsoft Office

Nice To Haves

• Verifiable and successful supervisory experience preferred
• Previous contract security, military, customer service experience is helpful
• Former law enforcement preferred

Responsibilities

• Ensure quality services are provided to meet customer expectations and contract requirements by regularly inspecting, training, coaching, mentoring and leading security personnel assigned to the facility/building
• Perform operations related functions to include: scheduling, overtime management, review of daily logs and incident reports, training and development of staff
• Provide recommendations for positive and negative personnel actions for those staff members under his/her direct supervision.
• Maintain a professional demeanor, leading staff and aiding customers, employees, and guests
• Maintain a visible presence in the facility / building assigned
• Monitor the environment, with the ability to detect suspicious and unsafe activity
• Answer all phones in a professional manner
• Know the facility / building policies and procedures, lead and enforce them within positions limits
• Follow and coordinate established emergency response, action planning and procedures
• Initiate preliminary investigations into incidents and write reports to ensure accuracy of necessary documentation
• Prepare reports on accidents, incidents, and suspicious activities, as required
• The essential duties and responsibilities may differ by customer location assigned

Benefits

• Harvard Protection Services offers a competitive hourly pay rate with health & welfare, dental, vision, sick leave, vacation, and 401K enrollment benefit opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees