Security Access Office Supervisor I (9235 TPV) – Security Access Office - SFO

City and County of San Francisco•San Francisco, CA

About The Position

Under general direction, the 9235 Security Access Office Supervisor I is responsible for establishing standards and overseeing the work of staff at the Security Access Office (SAO) in adherence to regulations and policies affecting credentialing of aviation workers as defined by the Transportation Security Administration (TSA). You are excited about this opportunity because you will: Oversees fingerprinting, badging, and clearance programs at the Security Access Office; supervises the issuance of airport security badges, credential keys, and permits by conducting background checks and verifying identity document while maintaining security and confidentiality of all personal information. Responds to and resolves any security access-related issues or concerns raised by airport employees, contractors, or other stakeholders. Audits daily logs and reports to ensure badging office activities are compliant with all policy and regulations, and take appropriate corrective measures for noncompliance; provides daily activity reports of reported incidents and inconsistencies to Airport security; compiles data and provides security access information to support audits and inspections of the airport’s badging program by external regulatory agencies. Oversees the departmental purchasing supply inventories and budgets, including acquisition of equipment and materials. Collaborates with other departments, stakeholders, and partnering regulatory agencies to ensure that the airport remains up to date on industry standards and in compliance with all security-related regulations and requirements, and to meet established goals and objectives; issues citations and corrective action recommendations for violation of federal regulations and requirements. Identifies and communicates security and regulatory changes impacting badging operations and systems; recommends and supports development of necessary operational adjustments for the airport, tenants, vendors, and contractors; develops solutions that ensure badging and security systems meet performance and regulatory requirements. Please note that incumbents in this classification may be required to perform duties as listed in the class specification, which can be found on DHR’s website: https://careers.sf.gov/classifications/?classCode=9235&setId=COMMN

Requirements

High school diploma or equivalent (GED or High School Proficiency Examination)
Three (3) years of verifiable administrative experience in one or more of the following areas of activity: security operations, processing requests for identification badges in a high-volume public contact office environment, and/or administering a security access program.
Applicants must meet the minimum qualification by the final filing date unless otherwise noted.
One-year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full time employment.

Nice To Haves

1 year of experience supervising Airport Badging office staff.
3 years of Airport Badging office experience equivalent to 9234 Airport Security ID Technician at a medium or large hub Airport.
Working knowledge of TSA and FAA rules and regulations related to badging.

Responsibilities

Oversees fingerprinting, badging, and clearance programs at the Security Access Office
Supervises the issuance of airport security badges, credential keys, and permits by conducting background checks and verifying identity document while maintaining security and confidentiality of all personal information.
Responds to and resolves any security access-related issues or concerns raised by airport employees, contractors, or other stakeholders.
Audits daily logs and reports to ensure badging office activities are compliant with all policy and regulations, and take appropriate corrective measures for noncompliance
Provides daily activity reports of reported incidents and inconsistencies to Airport security
Compiles data and provides security access information to support audits and inspections of the airport’s badging program by external regulatory agencies.
Oversees the departmental purchasing supply inventories and budgets, including acquisition of equipment and materials.
Collaborates with other departments, stakeholders, and partnering regulatory agencies to ensure that the airport remains up to date on industry standards and in compliance with all security-related regulations and requirements, and to meet established goals and objectives
Issues citations and corrective action recommendations for violation of federal regulations and requirements.
Identifies and communicates security and regulatory changes impacting badging operations and systems
Recommends and supports development of necessary operational adjustments for the airport, tenants, vendors, and contractors
Develops solutions that ensure badging and security systems meet performance and regulatory requirements.