Securities Operations Associate

Wells Fargo•Charlotte, NC

1d•Hybrid

About The Position

Wells Fargo is seeking a Securities Operations Associate to support Wealth and Investment Management Operations. In this role, you will: Participate in low complexity lifecycle support tasks and help identify opportunities for process improvements within Securities Operations Review basic or tactical issues, policies or procedures for which answers can be quickly obtained, related to low-risk tasks and deliverables with narrower impact Receive direction from manager and exercise judgment within defined parameters related to resolving situations on a full process within a trade environment, while developing understanding of various functions, policies, and procedures Provide information to, collaborate, and consult with peers, colleagues and managers, including internal and external customers, to resolve issues and achieve goals Build expertise in operational processes including client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation Assist in gathering data to support resolution of issues; review and analyze functional operational tasks that require research and evaluation Resolve low complexity escalated issues within the scope of responsibility in Security Operations Research low complexity business risks, provide input into policies, enhance customer satisfaction, and review time sensitive documents and transaction requests Support overall effectiveness of the team according to plans; monitor daily securities and cash related production work Contribute to implementation of projects, new or revised processes, and procedures that require coordination among operation teams and may perform analysis for initiatives that support business strategies Perform a variety of operational tasks for complex securities or process extensive knowledge of systems Provide ideas for improving or implementing processes Perform moderately complex duties such as processing, researching inquires and reconciling transactions Review time sensitive documents Provide training or work direction to less experienced staff Address compliance and corporate governance issues for the department Lead or participate in projects Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Requirements

6+ months of Securities Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

Strong attention to detail and accuracy skills
Financial services experience or a combination of the following: customer service, operations, financial services, accounting, business processing, analytical, financial, clerical, or call center
Microsoft Office experience
Ability to work a hybrid schedule, at least 3 days a week working in office
Ability to work additional hours as needed

Responsibilities

Participate in low complexity lifecycle support tasks and help identify opportunities for process improvements within Securities Operations
Review basic or tactical issues, policies or procedures for which answers can be quickly obtained, related to low-risk tasks and deliverables with narrower impact
Receive direction from manager and exercise judgment within defined parameters related to resolving situations on a full process within a trade environment, while developing understanding of various functions, policies, and procedures
Provide information to, collaborate, and consult with peers, colleagues and managers, including internal and external customers, to resolve issues and achieve goals
Build expertise in operational processes including client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation
Assist in gathering data to support resolution of issues; review and analyze functional operational tasks that require research and evaluation
Resolve low complexity escalated issues within the scope of responsibility in Security Operations
Research low complexity business risks, provide input into policies, enhance customer satisfaction, and review time sensitive documents and transaction requests
Support overall effectiveness of the team according to plans; monitor daily securities and cash related production work
Contribute to implementation of projects, new or revised processes, and procedures that require coordination among operation teams and may perform analysis for initiatives that support business strategies
Perform a variety of operational tasks for complex securities or process extensive knowledge of systems
Provide ideas for improving or implementing processes
Perform moderately complex duties such as processing, researching inquires and reconciling transactions
Review time sensitive documents
Provide training or work direction to less experienced staff
Address compliance and corporate governance issues for the department
Lead or participate in projects
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Interact with internal customers
Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Perform a variety of operational tasks for requests related to payment requests
Complete requests and on by the regulatory deadlines
Review and resolve time sensitive and/or less complex to moderately complex requests/complaints
Handle critical production or escalation issues
Document and track completion of request on a daily basis
Consistent execution of agreed action items, and policies & procedure
Develop and maintain expert knowledge of all work types
Assist manager in creating or revising departmental procedures
Assist manager in process training
Complete all trainings within the deadline (web-based trainings, document submission, etc.)
Attend all necessary forums, meetings, etc. as advised by manager
Initiate/Suggest process improvement ideas to increase efficiency
Other AD HOC tasks given by manager