About The Position

Develop and implement business initiatives, client solutions, or projects affiliated with FXMM settlement Solve complex inquiries, conduct discovery and complete due diligence activities for client requests Provide detailed analysis of escalated issues when necessary and recommend actions for resolution Contribute to payment processing standards and expectations for processing teams Develop and implement business plans and guidelines that offer solutions and cost saving opportunities Manage daily performance related to post-settlement activities of operations processes Propose solutions to implement settlement process improvements, client service enhancements, or overall technology enhancements Act as an advisor to new/junior staff

Requirements

  • 6-10 years of relevant experience
  • People management and team lead experience
  • Thinks logically and is good at problem solving, result oriented
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Bachelor's Degree/University degree or equivalent experience

Responsibilities

  • Develop and implement business initiatives, client solutions, or projects affiliated with FXMM settlement
  • Solve complex inquiries, conduct discovery and complete due diligence activities for client requests
  • Provide detailed analysis of escalated issues when necessary and recommend actions for resolution
  • Contribute to payment processing standards and expectations for processing teams
  • Develop and implement business plans and guidelines that offer solutions and cost saving opportunities
  • Manage daily performance related to post-settlement activities of operations processes
  • Propose solutions to implement settlement process improvements, client service enhancements, or overall technology enhancements
  • Act as an advisor to new/junior staff
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