Secure Communications Technician

SMS Data Products Group, Inc.•Albuquerque, NM

About The Position

SMS is looking for a Secure Communication Technician on the Kirtland AFB C4 Contract in Albuquerque, New Mexico. The Secure Communications Technician installs and maintains secure voice and data networks through programming, installation, testing, and maintenance of secure communication equipment. Orders, pickup, loading, storage, and destruction of COMSEC materials, completes daily inventories of all COMSEC material. Work from customer submitted work orders. Coordinate with the customer to ensure the required services are installed and operational. Maintain accurate records of all managed devices and COMSEC materials, and manage scheduling of installs, re-keys, and upgrades. Maintains safe work environment by following codes, standards, and legal regulations. SMS has been serving the advanced information technology needs of the federal government since 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers’ missions for more than 45 years. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com. Submit your resume today!

Requirements

Experience as a COMSEC Responsible Officer (CRO) and/or Secure Voice Responsible Officer (SVRO).
Knowledge in telecommunications systems and practices.
Knowledge in networking fundamentals.
Customer service experience.
Ability to meet physical requirements of the positions such as climbing ladders, standing, bending, and lifting for duration of the duty day.
Coordinates with the customer on specific requirements, and where necessary and appropriate coordinates with other contractors.
Must have the ability to understand and carry out oral and written instructions, meet with the customer tactfully and courteously and establish and maintain cooperative and effective working relationships with customers and coworkers.
Understanding of proper safety practices, procedures, and regulations applicable to work being performed in a telephone switch environment.
Experience with the tools and test equipment required for the installation and maintenance of telephone and data network services.
Experience with SKLs, TACLANE Network Encryptors, Sectera vIPer phones, STEs, OMNIs, Iridium Satellite Phones, KIV7M encryptors, KOV-81 encryptors, and KY-100 encryptors.
Applicant must be detail-oriented, with good record management skills, capable of maintaining documentation, forms, and inventories.
Applicant must possess refined critical thinking skills, should be a self-starter, and possess the ability to direct the activities of other team members.
Applicant must be diplomatic, multi-task capable, detail oriented, adaptive to a dynamic environment, dependable and reliable.
Valid New Mexico Driver’s License Required
Requires a TOP SECRET/SCI security clearance or a full TS, with the ability to upgrade to SCI.
Requires CompTIA Security+ CE
This position may require occasional after‑hours call‑ins for emergency response. Employees in this role must provide a personal cell phone number for contact purposes.

Responsibilities

Ordering, pickup, loading, storage, and destruction of COMSEC materials
Completing daily inventories of all COMSEC material.
Work is driven by customer submitted work orders.
Coordinates with customers to ensure the required services are installed and operational.
Maintains accurate records of all managed devices and COMSEC materials, and manages scheduling of re-keys, upgrades, and troubleshooting.
Supports specialized utility programs to collect systems and network data.
Troubleshoot, repair, and deploy ground level and orbital networks and devices in support of the Command Post
Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
Review project plans to plan and coordinate project activity.
Maintains a safe work environment by following industry and DoD codes, standards, and legal regulations.