SECTION SUPERVISOR

New York City, NY • Bronx, NY

77d

About The Position

The Medical Assistance Program (MAP) administers public health insurance programs, including Medicaid, for the City of New York. Applying individuals and families are approved for eligibility against applicable Federal and State guidelines. Those found to be eligible can use coverage provided to access doctors, medication, and other health care services at little or no cost. The Medical Assistance Program (MAP) is recruiting for one (1) Principal Administrative Associate II to function as a Section Supervisor.

Requirements

• A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty.
• An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience.
• A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience.
• Education and/or experience equivalent to the above. However, all candidates must possess the one year of administrative or supervisory experience.

Nice To Haves

• Medicaid experience
• Strong supervisory and communication skills

Responsibilities

• Responsible for the supervision of several units, composed of PAA I's, Eligibility Specialists and Clerical Associates involved in the processing of Medicaid eligibility applications.
• Responsible for the review of the very difficult or highly unusual cases.
• Monitor and maintain control of staff's performance and activities geared to promoting quality of service.
• Assist in the preparation and submission of statistical data and special reports as required.
• Conduct in-service training for staff to assure that eligibility determinations are consistent with applicable laws and regulations.
• Conduct and participate in the unit's staff meetings with a view toward informing staff of new policies and changes in regulations to provide for efficient functioning.
• Participate in conferences with immediate supervisor regarding the functioning of the units and make recommendations for improvements.

Benefits

• Public Service Loan Forgiveness eligibility
• Diversity and inclusion commitment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Justice, Public Order, and Safety Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees