Secretary to Senior Director

Wake County Public School System•Cary, NC

181d•Onsite

About The Position

Provides direct support and secretarial duties for Senior Director and Directors in Special Education Services. Responsible for scheduling, writing correspondence, emailing, providing customer service to visitors, routing phone calls, processing record requests, processing staff time records and mileage, processing reimbursements, and responding to inquiries and requests.

Requirements

Considerable knowledge of Microsoft Office, specifically Word and Excel; Google Apps;
Effective time management and organizational skills;
Excellent customer service skills with the ability to calmly route concerns to appropriate staff;
Critical thinking and problem-solving skills;
Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
Ability to maintain confidentiality;
Ability to pay strong attention to detail;
Ability to work independently without close supervision;
Ability to establish and maintain effective working relationships with school system staff, parents, community groups, vendors, external agencies, and the public.
High school diploma or equivalent; AND
Experience in a secretarial or related field; OR
An equivalent combination of education and relevant experience sufficient to successfully perform the essential duties of the job.
Hold and maintain a valid motor vehicle operator’s license according to the State of NC requirements.

Nice To Haves

Associate’s degree or equivalent technical training;
Secretarial experience in Central Services, a school, or academic setting;
Experience using PowerSchool, ECATS, and Oracle;
Experience in managing and maintaining budget and payroll functions.

Responsibilities

Performs secretarial duties while prioritizing and completing tasks in a timely manner.
Provides administrative support to Senior Director and Directors in SES.
Answers incoming phone calls from parents and others seeking information regarding special education services.
Creates and processes purchase orders and direct pay requests; orders, receives and distributes supplies for department; processes contracts, service agreements, and payments for agreements generated by Special Education Services.
Organizes and assists with logistics of various meetings for and within the department. Prepares travel arrangements for the senior director and assigned directors traveling outside of Wake County.
Monitors and processes time records for departmental staff including leave requests and reports; processes travel reimbursement requests for departmental staff.
Assists with completion of Personnel Activity Reports.
Assists with budget inquiries and runs budget summaries in Oracle.
Assists with processing record requests, including picking up records from schools, copying and redacting records.
Performs other related duties, as assigned.