Secretary -Therapy/DM Administration - FT

Sky Lakes Medical Center

About The Position

Under general supervision, must be able to perform reception and clerical support duties for the Rehabilitation Services Department. Must possess the ability to maintain excellent relationships with internal and external customers. Excellent verbal and written communication skills, including correct grammar usage.

Requirements

Ability to type 70 wpm
Experience in data entry, computer and word processing
Excellent spelling and problem-solving skills
telephone skills
Ability to work independently and with co-workers as well as communicate effectively with patients and professionals
ability to prioritize, organize and attend to detail.

Nice To Haves

Medical terminology
1 year secretarial or related fields experience.

Responsibilities

Schedules outpatient appointments with scheduling tools and per department protocol.
Obtains and verifies insurance and billing information. Able to accurately process information for all insurance types as well as have the ability to obtain the necessary information for insurance types that are not familiar.
Maintains >95%accuracy
Provides phone reception utilizing excellent service excellence techniques.
Creates, manages and scans chart notes to assist clinicians with patient care and following the regulatory requirements to maintain records; for example, HIPAA
Registers patient accounts and audits/monitors information for accuracy and to ensure proper billing.
Provides front desk reception duties, involving leadership when a situation has the potential to escalate or to receive recognition for staff.
Performs all job functions in a timely, efficient and effective manner as part of a team
Supports a collaborative and cooperative environment to facilitate mutual respect and effective interpersonal relations.
Performs other duties as assigned.