Secretary, School of Education - Erie PA

Gannon UniversityErie, PA
411d

About The Position

The Secretary for the School of Education at Gannon University provides essential administrative, clerical, and operational support to ensure the effective application of departmental policies and procedures. This role emphasizes a proactive approach to problem-solving, multitasking abilities, and a commitment to the university's mission and values.

Requirements

  • High school diploma or GED, with coursework in office management and administrative practices; Associate degree or relevant certification preferred.
  • Minimum of 2 years of administrative or secretarial experience; 5 years in higher education preferred.
  • Familiarity with Pennsylvania Department of Education standards and program review processes is essential.
  • Proficiency in Microsoft Office 365, Teams, and related office technology is required.
  • Strong verbal, written, and interpersonal communication skills.
  • Advanced proofreading, editing, and document formatting abilities.
  • Skilled in managing complex scheduling and organizational tasks with attention to detail.
  • Ability to multitask and adapt to shifting priorities while following through on tasks independently.
  • Proficient in data entry and basic mathematical calculations.
  • Research and data compilation abilities to support departmental functions.

Responsibilities

  • Prepares and edits letters, reports, and official documents using Microsoft Office 365 tools; transcribes, proofreads, and formats content for clarity and professionalism.
  • Drafts routine correspondence and composes original emails for various stakeholders.
  • Manages incoming and outgoing communications, prioritizing and distributing them to appropriate personnel.
  • Collects and analyzes data to prepare statistical and research reports; compiles and finalizes reports for supervisor's review.
  • Maintains digital and physical records; organizes financial transactions and office supply inventories.
  • Schedules and manages appointments, meetings, and travel arrangements for department personnel.
  • Assists in planning and executing departmental events, including coordinating registrations and securing venues.
  • Welcomes visitors and provides information or guidance on inquiries; serves as the first point of contact for the School of Education.
  • Utilizes office technologies for communication, organization, and task management.
  • Stays updated on Pennsylvania Department of Education requirements and supports program review processes.
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