Secretary/Receptionist- Gastroenterology

Blanchard Valley Health System • Findlay, OH

85d

About The Position

To communicate with patients and provide administrative support for the practice. Blanchard Valley Health System-Mission, Vision and Values: Mission: Caring for a lifetime. Vision: Extraordinary people. Exceptional care. Values: Integrity, Compassion, Skill, Collaboration, Innovation & Humor. Blanchard Valley Medical Practices is a division of Blanchard Valley Health System, which provides a total continuum of care to more than 100,000 households in an eight-county area.

Requirements

• High school graduate or GED equivalent.
• Use of technology, associated applications and office equipment.
• Positive service-oriented interpersonal and communication skills.
• Behavior needs to adhere to BVHS policies regarding workplace civility and standards of behavior.
• Comply to all organizational privacy policies and procedures.
• Individual must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his/her assigned unit/department.
• The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient status.
• Must be able to interpret the appropriate information needed to identify each patient’s requirements relative to their age-specific needs and to provide the care needed as described in the area’s policies and procedures.

Nice To Haves

• Previous customer service experience.
• Electronic Medical Records (EMR) experience.
• Medical terminology.

Responsibilities

• Schedule and manage patient appointments using Electronic Medical Records (EMR). Manage the Provider’s daily patient schedule.
• Accurately complete the registration process.
• Document management, patient referrals, prior authorizations and validation of benefits.
• Responsible for payment collection.
• Open and set up the office for the day. Stock office supplies.
• Maintain patient waiting area for cleanliness.
• Responsible for enhancing our patients experience and upholding the mission, vision and values of the organization.
• Willingness to participate in process improvement.
• Other duties as assigned.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees