SECRETARY/RECEPTIONIST- CAUGHMAN HEALTH CENTER- PEDS

Blanchard Valley Health System • Findlay, OH

95d

About The Position

The Secretary/Receptionist at Caughman Health Center is responsible for communicating with patients and providing administrative support for the practice. This role is essential in managing patient appointments, ensuring a smooth registration process, and maintaining the overall patient experience in alignment with the mission, vision, and values of Blanchard Valley Health System.

Requirements

• High school graduate or GED equivalent.
• Use of technology, associated applications and office equipment.
• Positive service-oriented interpersonal and communication skills.
• Behavior needs to adhere to BVHS policies regarding workplace civility and standards of behavior.
• Comply to all organizational privacy policies and procedures.
• Demonstrate knowledge and skills necessary to provide care appropriate to the age of the patient served.
• Ability to assess data reflective of the patient status and interpret appropriate information needed to identify each patient's requirements.

Nice To Haves

• Previous customer service experience.
• Electronic Medical Records (EMR) experience.
• Medical terminology.

Responsibilities

• Schedule and manage patient appointments using Electronic Medical Records (EMR). Manage the Provider's daily patient schedule.
• Accurately complete the registration process.
• Document management, patient referrals, prior authorizations and validation of benefits.
• Responsible for payment collection.
• Open and set up the office for the day. Stock office supplies.
• Maintain patient waiting area for cleanliness.
• Responsible for enhancing our patients experience and upholding the mission, vision and values of the organization.
• Willingness to participate in process improvement.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Industry: Nursing and Residential Care Facilities
• Education Level: High school or GED