Secretary Patient Care - Adult Emergency Department

Penn State Health • Hershey, PA

11d • Onsite

About The Position

Responsible for patient care related secretarial duties to include: scheduling of appointments, interacting with patients, families, physician and staff, provide real time Admission/Transfer/Discharge communication to registration; and utilization of the Transport Tracker System to retrieve and enter patient information to facilitate ancillary department workflows. DEPARTMENT DESCRIPTION : This is a 60-bed unit where nurses care for patients undergoing emergent and urgent care for acute and chronic conditions in a wide variety of acuity levels. The Emergency Department is a Level 1 Regional Trauma Center treating more than 70,000 patients annually.

Requirements

• High School Diploma or equivalent required.
• Six (6) months secretarial and customer service experience required.

Nice To Haves

• Knowledge of medical terminology preferred.
• Experience in a medical setting preferred.

Responsibilities

• scheduling of appointments
• interacting with patients, families, physician and staff
• provide real time Admission/Transfer/Discharge communication to registration
• utilization of the Transport Tracker System to retrieve and enter patient information to facilitate ancillary department workflows

Benefits

• Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.
• Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:
• Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
• Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
• Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
• Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
• Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED