Secretary - Operating Room

Cheyenne Regional Medical Center • Warren Air Force Base, WY

230d

About The Position

The Secretary provides clerical support to the department or unit, performing general clerical and receptionist duties. This role includes tasks such as preparing routine correspondence and reports, handling incoming and outgoing mail, maintaining files and record systems, and performing basic computer applications including word processing and spreadsheets. The Secretary also manages the multi-line phone system, answers incoming calls, schedules patients, assists with follow-up appointments, and resolves items in the work queue daily. It is important to note that the Secretary must not handle medications and should alert a licensed employee if they come in contact with any.

Requirements

• Completion of or in pursuit of high school diploma or GED.
• Specialty certifications as required per department: EMERGENCY DEPARTMENT: Cheyenne Regional AHA RQI within 14 calendar days of start date.

Nice To Haves

• Previous clerical experience.
• Prior experience in a clinical setting if working in a clinical area.
• Medical Terminology.

Responsibilities

• Performs clerical tasks required in preparation of routine correspondence and reports.
• Assists with projects under general supervision.
• Handles incoming and outgoing mail.
• Maintains files and record systems.
• Performs basic computer applications including word processing and spreadsheets.
• May assist to maintain Kronos for the department and staff scheduling.
• Manages the multi-line phone system.
• Answers all incoming calls and forwards them to the appropriate person.
• Schedules patients via phone or in person.
• Assists with scheduling follow-up appointments and rescheduling cancelled appointments.
• Completes confirmation calls for upcoming appointments for new patients.
• Resolves items in the work queue daily; scans outside records to medical chart; maintains old medical records.

Benefits

• 403(b) with 4% employer match.
• 21 PTO days per year (increases with tenure).
• Education Assistance Program.
• Employee Sponsored Wellness Program.
• Employee Assistance Program.
• Loan Forgiveness Eligible.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED