Secretary/Office Assistant Patient Advocacy

White Plains Hospital • Briarcliff Manor, NY

116d • $46,098 - $69,148

About The Position

Responsible for providing office assistance (scheduling, patient greeting, prescription/insurance management) to the Outpatient Rehabilitation department.

Requirements

• High School Diploma/GED.
• College or Business (Secretarial) School graduate preferred.
• Minimum 1-3 years experience.

Responsibilities

• Understands and adheres to the WPH Performance Standards, Policies and Behaviors.
• Performs office assistant and secretarial functions for the department, including but not limited to, greeting patients, checking them in, and communicating their arrival to the clinical staff.
• Schedules new and follow-up appointments in EPIC through effective collaboration with clinicians.
• Collects co-payments.
• Creates and maintains patient files and assists with copying, scanning, and faxing documentation, prescriptions to facilities and agencies on behalf of patients.
• Assists with insurance authorizations and prescription management.
• Acts as an ambassador for the department and projects a positive image.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED