Ashtabula County Medical Center-posted 19 days ago
Entry Level
Ashtabula, OH
1,001-5,000 employees
Ambulatory Health Care Services

The Secretary of Nursing Services is responsible for the initial contact with caregivers, customers, patients, and visitors. The Secretary performs caregiver, education, and patient scheduling tasks as well as insurance & licensure verification and assuring the information obtained is accurate and entered correctly. May be responsible for the collection of payments. The Secretary answers incoming phone calls, maintains files, copies staff materials, and schedules/coordinates appointments or meetings as directed. Additional duties include: Ordering/maintaining office supplies Mail coordination Complete charts or graphs as well as audits and division tracking Clerical functions such as taking and processing meeting minutes

  • initial contact with caregivers, customers, patients, and visitors
  • caregiver, education, and patient scheduling tasks
  • insurance & licensure verification
  • collection of payments
  • answer incoming phone calls
  • maintain files
  • copy staff materials
  • schedule/coordinate appointments or meetings
  • ordering/maintaining office supplies
  • mail coordination
  • complete charts or graphs as well as audits and division tracking
  • taking and processing meeting minutes
  • High School Diploma or GED equivalent.
  • Medical Terminology required
  • Intermediate computer experience required. Knowledge of Windows-based software packages required.
  • Strong interpersonal and communication skills
  • Excellent customer service skills
  • Organized, accurate, detail oriented, ability to prioritize, multitask, and meet demands
  • Ability to problem-solve and work independently
  • Excellent telephone etiquette skills
  • Office or Medical Assistant training
  • Completion of office or medical assistant training
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