Secretary II

SUNY Upstate Medical University • Syracuse, NY

111d • $37,440 - $47,216

About The Position

The Secretary II will perform standardized patient check-in and check-out procedures including registration activities such as entering and/or verifying demographic, insurance and/or financial information; generate routine forms, obtain patient signatures, and collect co-pays. Other daily tasks include but are not limited to answering telephone calls, scheduling patient appointments, assists with referrals and authorizations. Gathers/scans patient forms/records into EPIC, performs daily appointment confirmation calls to patients and prioritizes incoming mail/faxes. Assists in QI activities and other duties as assigned by supervisor.

Requirements

• Two years of secretarial/clerical experience or equivalent combination of education and experience
• Excellent communication skills
• Strong customer service skills
• Organizational skills
• Multi-tasking abilities
• Computer skills

Responsibilities

• Perform standardized patient check-in and check-out procedures
• Enter and/or verify demographic, insurance, and financial information
• Generate routine forms and obtain patient signatures
• Collect co-pays
• Answer telephone calls
• Schedule patient appointments
• Assist with referrals and authorizations
• Gather/scan patient forms/records into EPIC
• Perform daily appointment confirmation calls to patients
• Prioritize incoming mail/faxes
• Assist in QI activities and other duties as assigned by supervisor

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: No Education Listed