Secretary I Radiology - Per Diem - Day

Hackensack Meridian Health • Brick, NJ

95d • $20

About The Position

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. Come join our Amazing team here at Hackensack Meridian Health! We offer Scheduling Flexibility, Tuition Reimbursement, Employee Discounts and much more!!! Interacts with patients and communicates with personnel from various departments and support services as well as the public and department co-workers. Provides administrative and clerical support to the Radiology department.

Requirements

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Excellent written and verbal communication skills.
• Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.

Responsibilities

• Telephones are answered in a courteous/professional manner. Accurate and complete telephone messages are taken, calls are screened and transferred to the appropriate party.
• Consistently performs duties with little or no supervision. Maintains clerical supplies and orders as necessary. Displays resourcefulness in completion of daily tasks and special projects.
• Guests/customers greeted upon arrival to department, given complete and accurate instructions, communicated in a clear and concise manner to fill out necessary paperwork pertaining to their appropriate tests.
• Consistently demonstrates the ability to properly use hospital EMR, PACS and any computer systems used by the network, including the necessity for security of these systems.
• Collects and forwards outpatient facesheets, Radiology Billing Info and Consent Authorization for Billing and Treatment Form, and a copy of the Report Facesheet (if appropriate).
• Accurately and properly schedules appointments, which includes obtaining appropriate clinical, demographic and financial documentation.
• Assists other Team members to fulfill department needs (test ordering, test result processing, making copies, filing, mailing, telephone calls, film/report/CD's retrieval/printing/faxing).
• Maintains consistent records for billing and appropriate tracking (activating accounts, patient in/out, film sign-/sign/out log, responds timely to film requests).
• Appropriately reschedules guests/customers and maintains a system for cancellations.
• Guests/customers are scheduled appropriately based on physician script requests/order/medical history. Appropriate instructions given for Pre-registration and specific test preparation.
• Work area is neat, clean and is properly stocked daily with supplies; also notifies the leader when supplies are low.
• Assures that patient waiting areas are neat, clean, and properly maintained.
• Performs administrative duties related to scheduling appointments, patient's instruction, maintenance of records, reception of patients and other administrative duties as required.
• Renders services and/or assistance to all patients depending on the individual patient's needs and abilities in moving.
• Responsible for scheduled shifts including holidays and weekends.
• Overtime as needed to provide continual quality patient care.
• Adheres to the policies of Employee ID, Standards of Behavior, Attendance, and Punctuality.
• Performs daily clerical duties, which includes the use of EPIC, PACS, Teletracking System, computer system, patient scheduling, and other computer systems as added by hospital.
• Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.).
• Communicates with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.).
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Benefits

• Scheduling Flexibility
• Tuition Reimbursement
• Employee Discounts

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees