Secretary - Hospice

Kingman Regional Medical CenterKingman, AZ
6h

About The Position

Join our Hospice team as Hospice Secretary! This integral administrative role plays a crucial part in supporting our hospice team and help ensure smooth day-to-day office operations. Located in northwest Arizona, Kingman has a mild climate with stunning Arizona sunsets! In the shadows of beautiful mountain ranges and nearby lakes, Kingman is an outdoor enthusiasts' paradise with abundant sunshine and is a great community to live, work, thrive, and play! Position Purpose: The Hospice Secretary provides clerical support to department management and staff to ensure that designated tasks are completed in a timely manner and office processes flow smoothly.

Requirements

  • High School diploma or equivalent
  • Position requires the ability to sit 70-80% of shift, occasionally lift to 10 pounds, and carry small objects.
  • Ability to use various technological hardware and software (i.e. computers, phones, copiers, MS Office, Word, and Excel); manage multiple office procedures, processes, and resources in an organized manner; have effective interpersonal skills and deliver customer service excellence.

Responsibilities

  • Review and process all account files and editor on the day they are received.
  • Ensure accurate and timely billing of all Hospice patient accounts; ensure accurate and complete billing information are entered in the electronic billing record.
  • Consistently identify and resolve billing discrepancies to ensure and expedite compliance and reimbursement, audit and track billing issues through the unbilled reports on a weekly basis.
  • Ensure an organized, complete, and functional medical record is available to staff at all times.
  • Demonstrates a thorough knowledge and understanding of Hospice rules and regulations.
  • Assist with coordination of referrals.
  • Consistently demonstrate the ability to assess a situation from a variety of perspectives; consider alternatives and chooses the appropriate course of action.
  • Ensures that all office processes flow smoothly and efficiently.
  • Assist Hospice Office Coordinator with designated department tasks; complete designated tasks when the Hospice Coordinator is not in the office.
  • Safeguard the public relations of the department by exhibiting consistent, professional conduct.
  • Maintain confidentiality of information and compliance with all Federal, State, organizational, and departmental regulations and policies.

Benefits

  • We offer you an excellent total compensation package, including a competitive salary, comprehensive benefits, and growth opportunities.
  • Health and Well-Being
  • Medical, Dental, Vision, Employer Paid HSA for HDHP participants, Robust Wellness and Employee Assistance Program, Employer Paid Group Life, Short & Long-Term Disability
  • Generous Paid Leave Accruals and PTO Cash Out Opportunities
  • 403b Retirement Plan with Employer Contributions
  • Employee Recognition Programs, Employee Discounts, and Employee Referral Bonus Program
  • Employee Identity Theft Protection
  • On-site daycare exclusive to our employees’ children of all ages
  • Employer Paid Employee Wellness Center Membership with fitness classes, personal training, indoor pool, racquetball, and basketball courts
  • Career Growth and Development
  • Tuition Reimbursement/Scholarships for full-time employees
  • As a not-for-profit organization, our employees who have qualified student loans may be eligible for the Public Service Loan Forgiveness program
  • So much more!
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