Secretary - Emergency Department

Cheyenne Regional Medical Center • Cheyenne, WY

271d

About The Position

The Secretary in the Emergency Department provides clerical support to the department, performing general clerical and receptionist duties. This role involves a variety of tasks including managing correspondence, maintaining files, and handling phone communications. The Secretary is also responsible for scheduling patients and assisting with departmental projects under general supervision.

Requirements

• Completion of or in pursuit of high school diploma or GED.
• Specialty certifications as required per department: Cheyenne Regional AHA RQI within 14 calendar days of start date.

Nice To Haves

• Previous clerical experience.
• Prior experience in a clinical setting if working in a clinical area.
• Medical Terminology.

Responsibilities

• Performs clerical tasks required in preparation of routine correspondence and reports.
• Assists with projects under general supervision.
• Handles incoming and outgoing mail.
• Maintains files and record systems.
• Performs basic computer applications including word processing and spreadsheets.
• May assist to maintain Kronos for the department and staff scheduling.
• Manages the multi-line phone system.
• Answers all incoming calls and forwards them to the appropriate person.
• Schedules patients via phone or in person.
• Assists with scheduling follow-up appointments and rescheduling cancelled appointments.
• Completes confirmation calls for upcoming appointments for new patients.
• Resolves items in the work queue daily; scans outside records to medical chart; maintains old medical records.
• Maintains the physician call-schedule and records arrival times of surgeons and other departments for emergencies.
• Scans all hard copy patient records into EPIC media when applicable.

Benefits

• 403(b) with 4% employer match.
• ANCC Magnet Hospital.
• 21 PTO days per year (increases with tenure).
• Education Assistance Program.
• Employee Sponsored Wellness Program.
• Employee Assistance Program.
• Loan Forgiveness Eligible.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED