Secretary/Dispatcher

Door N Key Locksmith • West Palm Beach, FL

387d • $31,200 - $52,000 • Remote

About The Position

We are seeking a highly organized and efficient Spanish-speaking Dispatcher/Shop Secretary to manage communications between technicians and customers, ensuring smooth operations. This role requires strong time management skills, attention to detail, and the ability to multitask in a fast-paced environment, while providing excellent customer service and administrative support.

Requirements

• Proven experience in an office or administrative role; experience as a dispatcher is a plus.
• Strong time management skills with the ability to prioritize tasks effectively.
• Proficient in using basic computer systems, smartphones, and office software (e.g., Microsoft Office).
• Excellent phone etiquette and strong verbal communication skills.
• Previous experience in customer service or front desk roles is preferred.
• Fluency in English and Spanish is a must.

Nice To Haves

• Experience in dispatching is a plus.
• Ability to work well under pressure while maintaining a positive attitude.

Responsibilities

• Coordinate and schedule appointments efficiently.
• Maintain accurate records of dispatch activities and communications.
• Communicate effectively with technicians and clients via phone and computer systems.
• Handle customer inquiries and resolve issues promptly with professionalism.
• Assist in administrative tasks such as data entry, inventory software parts and supply orders, filing, and maintaining office supplies.

Benefits

• Employee discount
• Flexible schedule

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed