Secretary (Death Certificate Clerk)

East Lawn Cemeteries, Funeral Homes, Cremation, Pre Planning • Sacramento, CA

307d

About The Position

Join Our Team at East Lawn: Death Certificate Clerk. Are you a compassionate and detail-oriented professional looking for a meaningful role in the funeral and cemetery industry? East Lawn Memorial Park and Funeral Homes is seeking a Death Certificate Clerk. Help us provide exceptional service during one of life’s most challenging times. If you are committed to professionalism, accuracy, and customer care, we would love to have you on our team! As a Death Certificate Clerk, you’ll play a vital role in ensuring smooth operations and providing compassionate support to families during a sensitive and important time. Your primary responsibilities will include processing death certificates, coordinating with medical professionals, and assisting with various administrative tasks, all while embodying East Lawn’s Mission Statement and Values.

Requirements

• High school diploma or equivalent required.
• Attention to Detail: A high level of accuracy when handling sensitive documents and information.
• Communication Skills: The ability to communicate clearly and professionally with customers, medical professionals, and staff.
• Tech-Savvy: Experience with the CA Electronic Death Registration System (EDRS) is a plus, but on-the-job training is available.
• Advance skills with Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills to maintain organized filing systems, handle data entry quickly and accurately.
• Basic Medical Knowledge: Familiarity with medical terminology related to death certificates is a plus, but not required.
• Comfort with basic math (add, subtract, multiply, divide) to handle invoicing, payments, and record keeping.
• Team Player: Ability to collaborate with other team members to ensure smooth operations.

Nice To Haves

• Experience with CA Electronic Death Registration System (EDRS) or in the death care industry is preferred but not required.

Responsibilities

• Accurately complete, file, and order death certificates using the California Electronic Death Registration System (EDRS), ensuring all paperwork is timely and compliant.
• Manage and refile permits for the cemetery and process any necessary amendments.
• Contact hospitals, medical offices, and doctors to obtain the cause of death and secure required signatures.
• Understand General Price List (GPL) and have the ability to relay information to customers in the absence of a funeral director or arranger.
• Sort mail, code invoices with appropriate expense account, and forward to accounts payable.
• Maintain and balance cash advance checking account and petty cash.
• Answer phone calls, greet customers, and provide support at the reception desk as needed.
• Stay informed on changes from Coroner’s offices, health departments, and other relevant entities in the death care industry.
• Perform other duties as required.

Benefits

• Competitive Compensation: Enjoy a base hourly rate of pay and case incentives.
• Comprehensive Benefits: Medical, dental, and vision coverage, along with a legal plan, cyber security protection plan and access to our Employee Assistance Program (EAP).
• 401k: Profit Sharing Program.
• Vacation and Holiday Pay.
• Discounts: Gym membership and pet insurance.
• A Meaningful Role: Where your work will truly make a difference in people’s lives.
• Supportive Environment: Join a compassionate workplace with opportunities for growth and development.
• Ongoing Training: Develop your skills in a dynamic, values-driven company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED