Answers inquiries and provides information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization. What you will do Operates telephone to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. Greets persons entering establishment, determines nature and purpose of visit, and directs or escort them to specific destinations. Performs administrative support tasks, such as proofreading, transcribing handwritten information, or computers to work with specific programs, invoices, spread sheets, or other documents. Communicates with customers, employees, and other professionals to answer questions, disseminate or explain information, take orders, and address complaints. Reviews files, records, and other documents to obtain information to respond to requests. Provides information about establishment, such as location of departments, classes, or offices, employees within the organization, or services provided. Opens, sorts, and routes incoming mail, answers correspondence, and prepares outgoing mail. Maintains and updates filing, inventory, mailing, and database systems, either manually or using a computer.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees