SecOps and SOC Analyst

Kraken•New York, NY

About The Position

Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. What we do : build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry. We're an innovative and customer-focussed company, helping to drag the utilities industry into the 21st century. Why we do it : future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now. We are seeking a Security Operations Analyst that will become a member of a growing global Security Team in Kraken Technologies. You’ll play a crucial role in helping to ensure that we continue to protect Kraken and our Clients by analysing and responding to security incidents. This is a critical position that is a full-time member of a team approaching security in a way which is able to move at the pace of Kraken.

Requirements

A strong Security Operations and technology background
Experience in using SIEM platforms to analyse and respond to security alerts
Familiarity with EDR (Endpoint Detection and Response) tools and their capabilities, including host containment and evidence preservation
Knowledge of best practices for analysing incidents and logs in a cloud environment
An understanding of how different mitigation strategies can contain and respond to security events
An understanding of Cloud and software architectures
Strong analytical and problem-solving skills, with the ability to identify, triage and mitigate incidents
Ability to clearly communicate and document incident activities
A passion for security, a drive to improve security alerting and response processes by harnessing technology and automation
Good experience in at least some of the areas mentioned above (we’re not expecting any candidate to be an expert in all areas)

Nice To Haves

Experience working in a SOC or CERT that monitors multiple client infrastructure/instances
Experience with AWS environments including AWS security monitoring, logging (e.g., CloudTrail, GuardDuty)
Relevant certifications or qualifications related to Security Operations
Basic scripting or automation skills using SOAR tooling to optimise tasks and develop security automation workflows

Responsibilities

Monitoring, triaging, and investigation of security incidents on Kraken’s infrastructure and Client instances
Responding to alerts generated by our Security Information and Event Management (SIEM) system
Automating and continuously expanding the detection capabilities
Analysing application, Cloud and access logs and events to identify potential security threats and vulnerabilities and coding this analysis for future playbooks
Identifying where escalation of incidents, or notification to third parties may be required
Providing incident response support working with our engineering and product teams where necessary
Maintaining, improving and automating incident response processes and playbooks, to continually improve the team's capabilities
Preparing reports and incident summaries, as well as reviewing and improving the content and presentation of reports produced by the team
Maintaining and updating security incident documentation including analysis findings and recommended mitigation strategies, automating wherever possible
Liaising with stakeholders in relation to incident root cause and providing remediation/improvement recommendations

Benefits

Great medical , dental , and vision insurance options including FSAs.
Paid time off — we know working hard means also being able to recharge as needed, we trust our employees to get the work done and take the time they need.
401(k) plan with employer match.
Parental leave . Biological, adoptive and foster parents are all eligible.
Pre-tax commuter benefits .
Flexible working environment : you need to shift around your schedule? You do you, we genuinely believe in work/life balance.
Equity Options : every Kraken employee owns part of the business. We’re a team, working together towards huge goals. Every person is crucial to our success, you should be rewarded as such.
Modern office or co-working spaces depending on location.

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