Soteria Second Shift Supervisor

Pathways Vermont•Burlington, VT

52d•$22 - $23•Onsite

About The Position

It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability. Pathways Vermont is committed to a diverse workplace that reflects the communities we serve, and is particularly interested in receiving applications from a broad spectrum of people including people with military experience, individuals with disabilities, and people of color. The Company: Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health services. Soteria House Program Manager supports a hospitalization prevention residence for individuals experiencing an early episode of psychosis/extreme state/non-consensus reality who wish to avoid or minimize their exposure to medications and/or clinical interventions. Soteria House operates as a Therapeutic Community Residence (TCR). Services are funded by the Vermont Department of Mental Health (DMH) and TCR compliance is overseen by the Department of Aging and Independent Living (DAIL). The Role: The Shift Supervisor is a member of the Soteria community which includes residents, Resident Support Staff, Soteria Co-Directors, Shift Supervisors, Service Coordinator, and an Advanced Practice Registered Nurse (APRN). Soteria is a residence that provides a space for persons who are experiencing an early episode of psychosis/extreme state/non-consensus reality using a model of “being with,” vs. “doing to” residents. The position is responsible for supervising full-time and per diem staff, essential house functions, and being with residents.

Requirements

Strong communication, writing, and computer skills
Ability to tolerate uncertainty and risk
Excellent interpersonal skills and the ability to form relationships with marginalized individuals
Sound judgment and good problem solving skills including assessing risk factors
Ability to structure time, develop work priorities independently, and meet program expectations with regard to documentation
Ability to work weekends
Some schedule flexibility required for on-call coverage, including the ability to respond in person
Valid driver’s license and ability to drive vehicle required
Ability to work effectively as part of a team

Nice To Haves

Supervisory experience preferred
Prior residential experience preferred
Training in Intentional Peer Support, Harm Reduction, medication assistance, emergency procedures, CPR, first aid, hearing voices, having difficult conversations, cross-cultural diversity preferred
Ability to share one’s own personal transformative life experiences
Personal experience of psychosis/extreme states or mental health challenges considered an asset

Responsibilities

Supervise Second Shift Resident Support Staff - this includes, but is not limited to: providing weekly supervision, training, and general oversight of the second-shift team. Oversee disciplinary process for supervisees as needed/appropriate
Supervise an equal share of Per Diem Resident Support Staff - this includes, but is not limited to: providing monthly supervision, training, and general oversight of work performance and disciplinary processes
Oversee and plan weekly coverage to ensure two staff are present during each shift; provide essential shift coverage as needed
Ensure that there is a Lead Shift person scheduled in the event a leadership staff is not present on site at Soteria
Attend and support co-facilitation of a weekly team meeting and two weekly leadership meetings
Attend other meetings in a leadership capacity as requested and/or scheduled by the union
Attend monthly co-reflection meeting
Participate in on-call as part of the leadership team as needed and scheduled, including outside of your scheduled work hours
Be with residents: non-judgmental, non-directive approach of providing support and availability
Engage in relationship building/rapport building with residents and provide service from a “choice” perspective as well as client centered, harm reduction, and strengths based approaches
Communicate to residents programmatic rules and expectations
Collaborate with residents in the implementation of a comprehensive service plan
As requested by residents, provide one to one support with life skills and healthy choices, including but not limited to social skills, wellness, assistance with any medications and housekeeping
Take direction from the Service Coordinator as relates to service meetings, resident appointments and scheduling, and other resident services tasks that may fall on second shift; delegate these tasks as appropriate to Resident Support Staff working on second shift
Maintain thorough understanding of Soteria policies and procedures, including emergency protocol and TCR regulations
Maintain written and computerized records, compile reports, and complete other program documentation (including care notes, incidents, statistics, letters, petty cash receipts, etc.)
Develop weekly menu and grocery shop in accordance with Therapeutic Community Residence guidelines and Soteria budgetary standards
Other duties as specific to the shift you oversee
Other duties as assigned